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Sun Palace Protaras Waterpark Resort

3.0 star property
Family-friendly apartment in Paralimni with 2 restaurants and free water park

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Sun Palace Protaras Waterpark Resort features a free water park and puts you within a 10-minute drive of Fig Tree Bay. After splashing around at the 2 outdoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A poolside bar and a fitness centre are other highlights, and apartments offer balconies and Select Comfort beds.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Laundry facilities
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Restaurant

Main amenities (12)

  • 266 apartments
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Children's pool
  • Waterslide
  • Pool bar

Feel at home (6)

  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, Garden View

Family Room, Garden View | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Twin Room, Garden View

Twin Room, Garden View | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board

Twin Room, Garden View

  • Garden view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room, Pool View

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Deluxe Twin Room, Garden View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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8.8 out of 10, Excellent, 548 reviews
The price is ฿4,947
฿5,392 total
includes taxes & fees
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About the area

Map
Ellinon Street, 3, Paralimni, PA, 5316

What's nearby

  • Kalamies Beach - 7 min walk - 0.6 km
  • Protaras Coastal Promenade - 7 min walk - 0.6 km
  • Profitis Elias Church - 2 min drive - 1.9 km
  • Sunrise Beach - 4 min drive - 3.0 km
  • Trinity Beach - 5 min drive - 2.7 km

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 48 min drive

Restaurants

  • ‪O Panikos Siamishi Loukoumades - ‬12 min walk
  • ‪Di Capilla - ‬19 min walk
  • ‪Pinia Restaurant - ‬11 min walk
  • ‪Golden Coast Pool Bar - ‬9 min walk
  • ‪Blue Spice - ‬12 min walk

About this property

Sun Palace Protaras Waterpark Resort

Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a sauna. Additional features at this aparthotel include an arcade/game room, a television in a common area, and tour/ticket assistance.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..#All-inclusive room rates at Jacaranda Hotel Apartments are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).. Policies: This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. This property affirms that it follows the cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets. House Rule: Smoking permitted.

All-inclusive

All-inclusive room rates at Sun Palace Protaras Waterpark Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and select beverages included

Basic alcoholic drinks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

At a glance

DONE

Property size

    • 266 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Umbrellas
  • Sauna

Internet

  • Free Wi-Fi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site car hire

Family friendly

  • Free supervised childcare
  • Free cot/infant bed
  • Children's pool

Food and drink

  • Fridge (mini)

Dining

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Select Comfort bed

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • TV
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Corner/local shop

Things to do

  • Fitness centre
  • Free water park access
  • Waterslide
  • Bike rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 266 rooms
  • 5 floors

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated that there is a smoke detector on the property.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

This property is professionally cleaned.

Also known as

Jacaranda Hotel Apartments

Jacaranda Hotel Apartments Protaras

Jacaranda Protaras

Jacaranda Apartment

Jacaranda Paralimni

Jacaranda Hotel Apartments

Jacaranda Apartment Paralimni

Frequently asked questions

Does Sun Palace Protaras Waterpark Resort offer free cancellation for a full refund?

Yes, Sun Palace Protaras Waterpark Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sun Palace Protaras Waterpark Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Sun Palace Protaras Waterpark Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Sun Palace Protaras Waterpark Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Sun Palace Protaras Waterpark Resort?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Sun Palace Protaras Waterpark Resort and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the apartment's other amenities, which include a water slide and a sauna. Sun Palace Protaras Waterpark Resort also has a fitness centre and an arcade, as well as a garden.

Are there restaurants at or near Sun Palace Protaras Waterpark Resort?

Yes, there are 2 on-site restaurants, featuring international cuisine and poolside dining.

Does Sun Palace Protaras Waterpark Resort have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Sun Palace Protaras Waterpark Resort like?

Sun Palace Protaras Waterpark Resort is a short 6-minute walk from Protaras Coastal Promenade and 6 minutes' walk from Kalamies Beach.

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Reviews

Sun Palace Protaras Waterpark Resort Reviews

7.4

Good

7.2

Cleanliness

7.8

Location

7.4

Staff & service

6.6

Property conditions & facilities

Reviews

Verified

6/10 Good

Friendly staff! Rooms are old and really need an upgrade! Otherwise lovely stay and good and calm Area
Verified

8/10 Very good

Best value for money

Good Value for money. Little old the apartment building hotel (the bungalows is in excellent condition), but everything is clean. Room was big and clean with free a/c. Breakfast was just ok nothing more. No wifi only in lobby area.
1-night trip
Verified

8/10 Very good

We booked hotel for one night. I stay with my husband and baby. We arrive at 14.00 for check in but in reception they ask to wait another 30 min to prepare room. It wasn’t so comfortable because baby wanted sleep and it was too hot to wait. But receptionist lady was very kind and apologize for this. So room was big enough, clean, working air cond as it was very hot days. Just was no WiFi in room. Swimming pool was perfect. Breakfast was ok. I can’t tell so tasty but for price of hotel it was really good. It was everything enough for me. I just don’t know if this happens only to me but ladies who clean rooms was very loud talk. I worry they can make wake up my baby. I can advice this hotel for short stay.
Alona, 1-night trip
Verified

8/10 Very good

Room service pests

The room cleaners are a pain. Knocking on the door and then unlock and walk in on you at 8.30 every morning, even though you ask them not to come until late morning. They don't speak english either which doesn't help. Otherwise the hotel is ok and value for mone
william, 4-night trip
Verified

8/10 Very good

Being in g block on 5th floor i felt isolated. Food was good.entertainment i felt was poor for adults but good for the children.
7-night trip
Verified

10/10 Exceptional

We were three adults on a half-board apartment. Breakfasts and Dinners were very good. Lots of food, many choices. We especially enjoyed the Cypriot dishes but since most of the guests at this hotel/apartment complex were Russian there were quite a lot of well prepared Russian dishes as well. Whenever we had a problem an employee would come within a few minutes and fix the TV, Wifi, etc. All-in-all we had a fabulous stay at the Jacaranda Hotel Apartments and look forward to staying there again.
Charles K., 11-night trip
Verified

2/10 Poor

Inappropriate and offensive behavior

I booked and paid by credit card the full amount for my stay .Upon my arrival at the hotel for the check-in the manager at the reception informed me that I would have to pay again , making various assertions that I could not understand.After refusing to pay for many times, I decided to contact hotel.com and ask for help .They confirmed me that my reservation was paid and that I would NOT have to pay any extra. When I was presented again at the reception for final settlement of the matter, I was greeted by Director who apologized to me for all the inconvenience I went through and confirmed to me that I would NOT have to pay any amount.At that time I felt that the matter was over so my family and I, (wife and 2 minor girls 3 years and 6 months old)went in the hotel restaurant for lunch.Later and when i was back the manager to my surprise,launched an unprecedented attack on my person in public and in the presence of dozens of people.After an intense altercation with this lady, she retired to her office to come back later and tell me that I would eventually NOT have to pay any amount. As you can see, the purpose of my stay, was to spend a beautiful and quiet day with my family at the hotel premises. Instead, I was treated with disgust by reception manager, humiliating me and slashing me in front of dozens of people who were there at the time, essentially suggesting that I tried to avoid paying. AVOID 100%
Alexis, 2-night trip
Verified

8/10 Very good

Everything was good except that the rooms didn't have wi-fi
Andreas, 1-night trip
Verified

8/10 Very good

Очень много пакетни
4-night trip
Verified

8/10 Very good

Cheap but usable hotel.

The hotel is a little worn, but comfortable. Good: The location is just off one of the main tourist streets, and withing 5-10 minutes walk of the beach. The room (apartment) was spacious The beds were good and comfortable, with alternate pillows and sheets in the room. Neutral: The kitchenette was adequate for two, but nothing more. Bad: The hotel offers no wifi or other internet access in the rooms, and even 3G/4G access was extremely hard to come by in the room. The only online access available was in the reception area, where 40-60 people hung around to get online. The sink in the bathroom would only drain in 5-10 minutes and no plug was available for either sink or the bathtub.
Jakob, 7-night trip
Verified

8/10 Very good

The room was huge and has nice side sea views as well, but as soon as I walked in i found a cockroach by the fridge. I assume it is normal in a semi rural area and with this hot weather. The maid was coming every day to empty the waste bin, so I suppose they are familiar with the problem. Other than that is great value for money
3-night trip
Verified

2/10 Poor

Bad services, the staff in the restaurant very unkind. If you respect yourselves never book this hotel.
Snezhana, 2-night trip
Verified

10/10 Exceptional

Alex 25 U.K. Really excellent for the price. Rooms exceptionally clean and also in good condition (not one cracked bathroom tile! For example). Room is very spacious especially for one and the open plan makes it seem roomy. Air con works great and is of course free. The room has a safe but I never used it and the cleaning staff seem friendly and reliable. The reception staff are very friendly and almost every extra request I had was granted without extra charges also. Very happy with that indeed. All you can eat Breakfast is included in most of the room prices, there is good variety but nothing really special there, the quality isn’t the best either (for example the bacon is a bit fatty) but for the price it is fantastic value for money. The juices are perfectly okay and refreshing to have as they’re served cold, but not as good as the fresh juices from shops available in Cyprus. Location is excellent just off to one side of the middle of the strip, reasonably close to the beach (5 minute walk), right next to a medium sized supermarket which is handy for eating in. Off-license for cheap drinks and currency exchange just around corner up main Street. There is entertainment and sometimes music but the hours are ok for noise levels. Only 2 other points; the decor in the rooms is a bit dated but there’s nothing wrong with it at all and the breakfast staff talk to you in Russian first so can’t understand them instantly. In summary excellent value for money!
3-night trip
Verified

6/10 Good

Good base

Best for self catering or BnB although they cater for Swedish and Russians and the breakfast is not up to much. We asked for late check out-(3pm) to be told come back in the morning went back they said no fully booked not even a courtesy room available! We were picked up at 16.30 and no new guests had arrived so we could have kept our room
Foxie, 3-night trip
Verified

6/10 Good

Good location for short break.

This was our third stay at this location, which offers good value accommodation close to beach and local amenities. We were accompanied by two grandchildren who enjoyed the proximity to the 3 swimming pools. The apartment was sufficiently spacious to accommodate 2 adults and two children.
Roger, 8-night trip
Verified

6/10 Good

Disappointed with hotel, beach beautiful!

We stayed in the hotel and had ants in our room, we had to ask twice for someone to come in and use ant killer to get rid of them which worked for about 1 day but they came back. We were at the back of the hotel which meant it was quiet however the grounds at the back of the hotel was full of rubbish, broken beds and even tampons on the floor, not a nice outlook! The room was very dated with rust on the bath. The sheets were clean and we did have free air con which was the only god send. The beds around the pool were uncomfortable and mostly broken. Overall we were disappointed with the hotel but the beach closeby is beautiful and there are plenty of shops and restaurants nearby.
Taryn, 7-night trip
Verified

4/10 Fair

Alt er gammelt.

- Fik ikke den lejlighed jeg bestilt. De sagde alt var booket og jeg måtte vente til dagen efter. Dagen efter sagde de at jeg skulle vente til dagen efter igen. Der havde jeg fået nok og var nød til at kontakte Hotels.com for at få den lejlighed jeg bestilte. - Lejligheden var fuldt med kakerlakker og tissemyre, den søde rengørings dame gav mig insekt spray for at jeg kunne sprøjte lejligheden med det. - De fleste af de ansætte var flinke og hjælpsomme. - køleskabet larmede en del. - der var 2 aircon i lejligheden hvor dene ene virkede ikke. - Deres roomservice går ud på at skifte håndklæder/tørreklæder og rede sengene og ikke andet. - Gammel og slæt, men tror også fordi den ernillig i forhold til de andre. Jeg vil anbefale at i ofre noget mere penge og får noget lidt bedre.
Atheer, 4-night trip
Verified

2/10 Poor

We were not satisfied with our room (it wasn’t equipped enough, beds were really uncomfortable and dirty..). Staff is not approachable and friendly. Location is not that bad, the beach is just few minutes walking distance from the hotel.
Tijana, 8-night trip
Verified

8/10 Very good

Simple place close to the beach and nice restaurants.
3-night trip
Verified

10/10 Exceptional

All good!

All went good! Great value for Money
Stylianos, 7-night trip
Verified

10/10 Exceptional

Бюджетный хороший отель

Экономный отдых. Обязательно берите машину. Без нее в этот отель мы бы не поселились.А так все пляжи Айя-напы,Протараса под рукой. Из магазинов рядом очень хороший винный, Лидл и Метро(5-7 минут езды). Кипр восхитителен. Отель стоит тех денег, которые мы заплатили.Единственный минус очень мало посуды. Чуть больше.И сковородку с тефлоговым покрытием не мешало бы.Не хватает каналов ТВ. А так, безусловно рекомендую Отель бюджетный и ничего не раздражает. Персонал дружелюбный. Отель находися в продуваемом месте. Очень немаловажно. Кондийионер работает хорошо. Берите
Marina, 8-night trip
Verified

8/10 Very good

Atrašanās vieta ļoti laba, tuvu pludmalei, labi baseini.Uzturēšanās ļoti piemērota ģimenēm ar maziem bērniem. Mums patika uzturēšanās šajā viesnīcā. Vienīgais mīnuss, ņemot vērā, ka gatavojām paši, bija tas, ja virtuvē nebija asa naža:)
Kaspars, 7-night trip
Verified

8/10 Very good

Buon appartamento spazioso e tranquillo,adatto per famiglie.piscina sia per grandi che per bambini,market a due passi
3-night trip
Verified

6/10 Good

Cheap and good for only sleeping at

Hotel is so work down and smell of mould. Staff is amazing! Give them more salary :)
3-night trip
Verified

6/10 Good

Familje semester

Hotellet har potential, men måste fräschas upp. Det finns allt som man önskar på semester - stora rum, fina bassängen, restaurang, animation, ligger nära strand, vissa rum på högre våningar har havsutsikt, men allt måste förbättras. Rum var omoderna, allt var gammal och städningen halkade. Sänglinnne och handukar var inte de fräschaste. Maten på restaurangen var bra, men servisen och miljö var inte den bästa. Stor plus för personalen i receptionen - nästan alla våra önskemål var uppfyllda. Våra barn älskade mini-disko och underhållning på kvällarna. Rekommenderas inte om man tycker om fräscha hotell.
7-night trip