Nice rooms, decent amenities ... but no concierge service and service staff not very helpful... assuming they even know the information. For those of you coming from the airport... note that you need to go to Saksaisuji-Honmachi station ... not Honmachi station (it's a one stop after train change at Honmachi station) ... or else you will drag your luggage 700m which is not as near as it sounds.
And if you have luggage, the entrance/exit you are looking for is the one outside the Sukiya which has an elevator.This is across the street from the hotel .
Great hotel in a really good and central location. Rooms on the small size, with separate WC and wet-room, but very comfy and with all the amenities you would expect. Staff lovely and friendly. Would stay here again.