ฮอลิเดย์อินน์เอ็กซ์เพรส นิวออร์ลีนส์อีสต์

DONT BOOK HERE

I have never been to a hotel where the incidental fee needed to be paid in cash but OK. While checking out I was subjected to a room check which I've never had done at any hotel but OK. Then I was accused of smoking in my room and shown a picture by a staff member that was supposed to be ashes but looked like smeared dirt. The air conditioner unit in the room HARDLY blew out any air so if the room was smoked in, the room would've reeked of an odor as well as been very smokey due to the LACK of air circulation. Not to mention this was the second room I was moved to due to the floors being soaking wet in my previous room for whatever reason. I would NEVER recommend this hotel to anyone!!!! I've stayed at NUMEROUS Holiday Inn and have never once even paid a deposit till arriving at this one with is being $100 CASH.. Save your time and money because they definitely scammed me out of mines.

ทริป 2 คืน, 23 ก.ค. 2021

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Family

My experience was Amazing we had a real good time

Cheryl, ทริปกับครอบครัว 1 คืน, 10 ก.ค. 2021

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Waited for 15 minutes for someone to check us in and one of the elevators was dirty and trash thrown on the top of the light fixtures cause it was broken. Enter the hallway had a smell. The restroom light was not working room was okay kinda of small. Not to fond of the area location

Angelica, ทริป 1 คืน, 24 มิ.ย. 2021

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Clean and nice help. Don’t have nothing I didn’t like

ทริปโรแมนติก 2 คืน, 18 มิ.ย. 2021

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Good...

ทริปกับครอบครัว 1 คืน, 31 พ.ค. 2021

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First impressions are always an important barometer when walking into a hotel and that is true for the Holiday Inn Express New Orleans East. I was instantly impressed, with the atmosphere, the layout, the friendly and helpful personnel behind the desk. That very favorable impression continued once I walked into my room. However, what I felt was unique was the security they had on-site during the nighttime hours. While I am not aware of any safety issues in that area. I found the hotels’ security measures a very satisfying feeling and noted that they take the comfort and security of their guest seriously. First, the main lobby/hotel entrance was secured during off-hours. A guest could use their key card to gain entrance. Anyone else had to use a doorbell and a staff member would appear and take any necessary action. Second: Their on-site nighttime security person. I witness first-hand the guards’ vigilant actions. It was 4:30 a.m., two men, dressed extremely casually, left the hotel and walked to the far end of the parking lot. When they walked past a large U-HAUL-type truck, they walked around the truck to the passenger side of the truck. Moments passed and there was no visible activity, such as a cab light showing if the passenger side door had been open. The guard who had been observing their actions started walking towards the truck. He arrived and stopped, no doubt listening and observing. Finally, one of the men appeared after walking around the front of the truck. It

ทริป 3 คืน, 30 พ.ค. 2021

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The overall look of the property was ok. Staff was not the best. Tried to check in early but was told check in time is 3pm. When we go to check in 3 hours after check in time, there were no rooms available. They did some checking and found a room for us to check in to. We get to the room, one of the pillos cases is dirty. The shower is disgusting. The lotion left for use seemed like it had been used by previous guest and it wasn't switched out. Staff seems like they do the very minimum. The lady serving breakfast was nice and friendly. That was probably the only good experience.

ทริปกับครอบครัว 1 คืน, 29 พ.ค. 2021

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It was the usual greatness we experience at every Holiday Inn!

ทริปกับครอบครัว 3 คืน, 28 พ.ค. 2021

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Everything was perfect

ทริปกับครอบครัว 1 คืน, 28 พ.ค. 2021

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Hotel was nice, the area...not so much

A mixed bag on this property. Hotel was clean, looked newly renovated. They've obviously had issues with parties and smoking, as they require a $100 CASH deposit upon check in. The pool was closed, supposedly due to Covid. The hotel is not in a great area, there was security in the parking lot at night. There was trash in the elevator and throughout the parking lot. A lot of people just hanging out in the lot. The area surrounding seemed questionable, I would not go out by myself.

Laura, ทริปกับครอบครัว 2 คืน, 27 พ.ค. 2021

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