Nestled in the mountains, Hanmer Springs Hotel offers a tranquil retreat with garden views from Isobel's Restaurant and a seasonal outdoor pool. Enjoy free WiFi, unwind on the bar’s terrace, or take advantage of concierge services. The helpful staff has left lasting impressions on previous guests.
Hanmer Springs Thermal Reserve - 4 min walk - 0.4 km
A Maze N Golf - 14 min walk - 1.2 km
Hanmer Heritage Forest - 14 min walk - 1.2 km
Conical Hill - 2 min drive - 1.0 km
Getting around
Christchurch International Airport (CHC) - 103 min drive
Restaurants
Fire & Ice Cafe Restaurant & Bar - 5 min walk
Sushi & Bowl - 1 min walk
Isobel's Restaurant and Bar at the Heritage Hotel - 1 min walk
Rustic Cafe & Tapa's Bar - 2 min walk
Salt N Pepper Cafe/Restaurant/Bar - 3 min walk
About this property
Edit Hanmer Springs
Enjoy your visit to Hanmer Springs with a stay at Hanmer Springs Hotel. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Isobel's Restaurant, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, an outdoor tennis court and a snack bar/deli. Fellow travellers love the helpful staff and breakfast.
Languages
Dutch, English, Filipino, German, Hindi, Italian
At a glance
DONE
Hotel size
48 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Tennis
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Working away
Business centre
Meeting room
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 1932
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Seasonal outdoor pool
Outdoor tennis court
At least 80% of food locally sourced
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium satellite channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Recycling
Special features
Dining
Isobel's Restaurant – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 to 15 for adults and NZD 12.50 to 15 for children
Early check-in can be arranged for an extra charge of NZD 50 (subject to availability)
Late checkout can be arranged for an extra charge of NZD 50 (subject to availability)
Credit card charges are subject to an extra charge of 2.5 per cent
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Children & extra beds
Rollaway beds are available for NZD 50 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from November to April
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Hanmer Springs Hotel
Heritage Hanmer Springs
Edit Hanmer Springs Hotel
Frequently asked questions
Does Hanmer Springs Hotel offer free cancellation for a full refund?
Yes, Hanmer Springs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanmer Springs Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hanmer Springs Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanmer Springs Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hanmer Springs Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge of NZD 50 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of NZD 50 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hanmer Springs Hotel and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool, a picnic area and a garden.
Are there restaurants at or near Hanmer Springs Hotel?
Yes, Isobel's Restaurant offers garden views.
What's the area around Hanmer Springs Hotel like?
Hanmer Springs Hotel is a short 4-minute walk from Hanmer Springs Thermal Reserve and 14 minutes' walk from A Maze N Golf. Travellers say that the hotel is in a great location.
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Edit Hanmer Springs Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Location
Bed
Restaurant
Gardens
Towns
Building
Bar
What guests liked
The pool area was lovely, nice and warm, and a great place to relax. (8 reviews)
Breakfast was consistently described as good, excellent, and plentiful, with many guests enjoying the continental breakfast option. (15 reviews)
Parking was convenient and easily accessible, with some reviewers noting staff accommodated special requests. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
25 Apr 2025
Great stay, great value and great day.
Amazing team, excellent value with everybody both accommodating and helpful. Keep it up team!
Richard
Richard, 1-night trip
10/10 Exceptional
23 Mar 2025
Happiness In Hanmer Springs
We have stayed here before and it is always fabulous.
Big comfortable clean rooms and swimming pool, bar, restaurant are all excellent.
Leonie
Leonie, 1-night trip
10/10 Exceptional
9 Jan 2025
Beautiful place to stay, excellent service, great coffee and breakfast
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
24 Feb 2025
Hanmer Springs 3day adventure
Excellent 3 days in Hanmer Springs. Historic hotel was well run and clean and comfortable. Breakfast was great and our dinner in the hotel restaurant was tasty and affordable. Hanmer Springs is a great place for spending a few days
R
R, 3-night trip
6/10 Good
4 Mar 2025
Great venue, great location, tiny room. Impossible for 2 people to be comfortable in this room.
John
John, 1-night trip
10/10 Exceptional
11 Nov 2024
In the heart of town, staff very agreeable, lots of activity and eating options.
Peter
Peter, 2-night trip
10/10 Exceptional
31 Dec 2024
Great stay! Room was very clean with a little patio outside which was lovely to sit in with a cup of coffee in the morning. The hotel was within walking distance to downtown with tons of restaurants and of course the springs. Highly recommend!
Megan
Megan, 1-night trip
8/10 Very good
23 Jan 2025
Very relaxing
Robert
Robert, 2-night trip
6/10 Good
10 Feb 2025
Hammer springs
This hotel may have been wonderful back in the day and ok for a one night stop.
Verified traveller
1-night trip
10/10 Exceptional
5 Jan 2025
Great service. Helpful and friendly. Would definitely stay thete again and recommend.
Chris
Chris, 1-night trip
10/10 Exceptional
11 Jan 2025
Awesome
Brilliant hotel, well located, fantastic gardens and facilities, very short walk to the Springs and smack bang in the middle of town.
John
John, 2-night trip
8/10 Very good
18 Jan 2025
Large rooms which were well set out and the hotel was centrally situated. Only minor issue we had was the parking was a long way from the garden apartment.
Dion
Dion, 1-night trip
10/10 Exceptional
10 Dec 2024
Food was excellent, had continental breakie every day, variety of food, was plentiful.
Chalet was comfortable and very cleanclean.v
PAMELA
PAMELA, 2-night trip
10/10 Exceptional
26 Jul 2024
A very nice central place for our family to stay
Mary
Mary, 1-night trip
10/10 Exceptional
13 Jan 2025
Lovely building.
Shower needed some repairs
Arthur
Arthur, 1-night trip
4/10 Fair
16 Feb 2025
Not worth the $$$
The room needs a lick of paint and the mold in the bath room was little off putting. Location was good
Graeme
Graeme, 1-night trip
10/10 Exceptional
13 Dec 2024
Liked it all. Staff were amazing friendly and helpful.
Glenda
Glenda, 2-night trip
10/10 Exceptional
1 Jun 2024
Awesome place to stay, super nice staff, beautiful grounds
Joe
Joe, 1-night trip
8/10 Very good
24 Nov 2024
Great location and a lot of history as a very old property. Needs on going maintenance but comfortable and situated on wonderful grounds with easy parking. A nice place to stay when visiting town. Restaurant good but continental breakfast offered is basic.
Sandy
Sandy, 1-night trip
8/10 Very good
23 Jan 2025
The property is well maintained but aged. Perfect location. Choose the room upstairs if you can as you can hear every footsteps and bathroom activities upstairs if you got live downstairs.
Elaine
Elaine, 1-night trip
10/10 Exceptional
13 May 2024
Great friendly staff and a great stay.
Maddy
Maddy, 2-night trip
10/10 Exceptional
17 Nov 2024
Fantastic location in the heart of the town centre. Walkable to everything. Enjoyed the breakfast each morning. The grounds are beautiful
Millie
Millie, 2-night trip
10/10 Exceptional
22 Jul 2024
Great place
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
26 Mar 2024
Loved my stay, location perfect and the bed very comfy.
Janet
Janet, 3-night trip
10/10 Exceptional
3 Jan 2025
Very close to dining and shopping easy parking , food could be improved breakfast which was included basic. Bathroom needs to have fan. Very enjoyable stay very nice room on ground floor which we requested as no lift at property.