Returned after a long day to a room that was not cleaned. Apparently a clean room is only by request these days. I was not informed prior to booking, nor was I informed when I checked in. Once I returned to a dirty room after my first night, I inquired about the situation and the gentleman at the desk informed me of their policy and then pointed to a placard at the front desk that indicated that rooms would remain dirty to all guests unless they made a request to have a clean room when they checked in. When you stay in a hotel you check in at 3pm and check out at 11am. You pay for an entire day, but only receive 20 hours for a 24 hour price. I had a delayed flight, checked in at 10pm, paid for 24 hours, received only 13 hours and a dirty room!!! Poorly Managed Property! Will not recommend or stay again.