Brookstreet, ออตตาวา

Great holiday stay but a bit disappointed in pool facilities. Not terribly clean and many unsupervised children doing cannonballs into the pool and using water guns to spray unsuspecting guests. There was no one to speak to or no apparent supervision of the area. Too bad that everyone couldn’t enjoy the pool as it was the main reason we booked this hotel. Seems it would be appropriate to have some sort of supervision during peak pool times. Otherwise great accommodations.

Amazing hotel...5 stars service for amount of you paid...absolutely worth every penny

The hotel is in good condition, nice and clean, friendly staff. but unfortunately the hotel is a little out in nothing

There was a glitch in the system and they did not have a room despite the fact I had a reservation number from your company. Very hesitant to use your company to book a hotel again

Sorry can't tell you as when I went to check in they said they had a computer glitch and my reservation was moved and they were full that night and could not accommodate me. However, they did make a reservation downtown which was out of my way but would pay for it. Knowing the business they did not have a computer glitch but were overbooked and I got cancelled. Probably because I booked online and not direct with the hotel. The manager was nice and accommodated me but having to drive downtown through rush-hour again and then back to the area in the morning was frustrating.