6/10 Good
15 Nov 2024
Won't stay here again
I asked 4 times to get the fold out sofa made up and the made up. I was told 4 times by 4 different people that it would be done. 1 was the housekeeper, 1 was the housekeeper supervisor and I believe the other 2 were managers. Never got done. There was so much dog hair on the sofa that we used up an entire lint roller on our clothes before we left for the funeral. The entire hotel needs to be repainted. I was super annoyed because the rates were high and we were only there because virtually everything else was sold out that weekend. WIll never stay here again. Hilton should be ashamed that they have a brand this bad.
Jane
Jane, 2-night family trip
Verified Hotels.com guest review