The hotel front desk staff were very organized. We had shipped our luggage earlier from Tokyo and they had it ready for us on arrival. The man at the front desk always stopped to give my children Halloween candy. The room is spacious. The area around the hotel is great, close to a grocery store, Don Quixote, Daiso, it’s 3 minute walk to Shinsekai, 8 minutes walk to Tennoji Zoo etc. also walkable to Dotonburi and Namba. Overall excellent stay. The only suggestion I have to make is installing maybe some hooks or a foldable rack in front of the washing machine. After everyone showers there’s no where to hang up towels except on the shower bar, but if someone’s showering after there’s no where to put it. I also thought it was cool that the shower room could always dry clothes.