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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Southside hotel with outdoor pool and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Fitness facility

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The price is $105
includes taxes & fees
$93 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Laptop workspace
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business center

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Laptop workspace
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business center

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Inn & Suites Jacksonville - Orange Park Near Naval Air Station

Pool
Free breakfast
Free parking
Free WiFi
9.6 out of 10, Exceptional, (683)
The price is $117
includes taxes & fees
$103 per night
Dec 8 - Dec 9
Comfort Inn & Suites Jacksonville - Orange Park Near Naval Air Station
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About the neighborhood

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • bestbet Orange Park - 8 min drive - 9.8 km
  • Jacksonville Naval Air Station - 9 min drive - 11.4 km
  • The Avenues - 10 min drive - 11.6 km
  • Orange Park Mall - 11 min drive - 12.4 km
  • St. Johns Town Center - 17 min drive - 20.7 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
  • Jacksonville International Airport (JAX) - 37 min drive
  • Jacksonville Station - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

At Tru by Hilton Jacksonville South Mandarin, you'll be within a 10-minute drive of Jacksonville Naval Air Station. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

Hotel size

  • 106 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Fence around the pool

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 21
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 80.63 per accommodation (may vary based on length of stay)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin offer free cancellation for a full refund?
Yes, Tru by Hilton Jacksonville South Mandarin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Jacksonville South Mandarin?
Yes, there's an outdoor pool.
Are pets allowed at Tru by Hilton Jacksonville South Mandarin?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Jacksonville South Mandarin?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Tru by Hilton Jacksonville South Mandarin?
No, this hotel doesn't have a casino, but bestbet Orange Park (8-min drive) is nearby.
What is there to do at Tru by Hilton Jacksonville South Mandarin and nearby?
Tru by Hilton Jacksonville South Mandarin has an outdoor pool and a 24-hour fitness center, as well as an arcade.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Janice, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MacKenzie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Booked last minute, but very happy!
We ended up having to book this room at the last minute, due to our previous hotel cancelling on us for being over booked. Not being familiar with the Jacksonville area, it made me nervous booking a hotel without being able to do much research beforehand, but we didn't have much choice as we were traveling from 4+ hours away. When we got to the hotel, the woman at the front desk was extremely friendly & helpful. The room was a simple king bed room, but it was clean with comfortable beds & good AC. The breakfast the next morning was equally as amazing as everything else. & While we weren't traveling with our children during this stay, this would be a perfect family hotel, as their whole lobby was full of different games/activities. I would definitely recommend this hotel when traveling!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kashanti Brianna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timppa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Troy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel stay
The only reason I gave a 4 instead of 5 is the fact that there was no coffeemaker in the room. I’ll admit I’m a little spoiled in that respect and they did have coffee available in the lobby but it’s nice to have that option in the room. The beds were comfortable and the breakfast area was very nice. Everything was clean and new looking
Brian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mayra, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tramaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tramaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Jacksonville.
Very good service, the employees are always aware of how is your stay and what can they do better for you? An amazing hotel .
Consuelo, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Thanks
Alvaro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and friendly staff
It was great before we were even there Jamil reached out to us to make sure our stay was great! We enjoyed how friendly the staff was and how clean the entire place was. The breakfast was excellent as well. 5/5 stars all around
chase, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
harnes, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was great
Aryia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My family and I had a great time, the staff was amazing and accommodated our family very well
Avery, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great, budget friend option. The room was clean, a tad small, but it worked. I stayed for two weeks for work. The complimentary breakfast was nice. The staff was very friendly and helpful. I did not take advantage of the pool. The only downside, my room was on the highway side and it was a little loud at times, but I quickly got used to that. I would definitely recommend staying here if you need to be in this area of Jacksonville. There are many restaurants near by and a lovely Whole Foods very close.
George, 13-night business trip
Verified Hotels.com guest review

8/10 Very Good

George, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Giovanni, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"Salt water pool, games in the common area, work space cubby's, snacks to purchase and the service was amazing."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM