Overall did the job, however was disappointed by the lack of a robe when this was on the room spec as well as faulty electrics as bulbs were out in the bathroom and some plug sockets did not work. For the money we paid we were very disappointed!
Colette
ทริปกับครอบครัว 1 คืน
6/10
Letitia
ทริป 1 คืน
2/10
Fruktansvärt hotell! Har bott på många hotel under åren i olika prisklasser, men detta är 100% det värsta. Dålig luft i rummen på plan 1. Dåligt städat, låg avföring i toaletten när vi kom in på rummet. Duschen funkade knappt, samt spolknappen. Betalde 500 kr för att besöka deras spa, varav den enda poolen är iskall. Vi fick under vår vistelse på 3 dagar byta rum 2 gånger. Att detta marknadsför som ett hotell med 4 stjärnor är galet. Max två oavsett stad/land. Trots detta fick vi bara 30% tillbaka på första natten.
Moa
ทริป 3 คืน
6/10
Loved how big the rooms were.
Michelle
6/10
Roxanne
10/10
Alistair
10/10
Mark
ทริป 2 คืน
4/10
Standard of room cleaning was not good
Tim
ทริป 1 คืน
10/10
Laura
ทริป 1 คืน
4/10
The beds in the room were extremely comfortable. Everything else was satisfactory but not to a high standard. Shower was awful. Wouldn’t return unfortunately:-(
Gillian
ทริป 2 คืน
4/10
Iskaldt rom, tett sluk i badekar, dårlig renhold både på rom og i dusjer på spa avdeling.
Marina
ทริป 2 คืน
10/10
Great location and good hotel. Staff were super friendly. Rooms starting to look a bit warn but clean and decent size
David
ทริป 2 คืน
6/10
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Henrique
ทริปโรแมนติก 2 คืน
6/10
Had to use my phone as the room key not great if your battery dies. Also shame there was no welcome when you come in as you do it all online. The room itself was lush executive suite but they hadnt washed the bath properly and had left over rose petals all behind the bath. Also there was a black hair on the towels and the towels where slightly stained. Went to the bar downstairs and 2 double amaretto and coke was £28 . We went for breakfast the next day £25 each. The breakfast was small and not much choice in the continental and then they add a £6.50 service charge on top which i didn't notice till was to late. Lady didn't understand my order. Gentleman didn't even give me a menu i had to go up and ask. Definitely wasnt worth the price. Even tho the room was nice we probably wont return.
Really wanted to use the spa but £25 each extra is abit steep
Vicky
ทริปโรแมนติก 1 คืน
4/10
The walls with the vents were cracking. The toilet wouldn’t flush and the bedding has hairs in it.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
Lucy
ทริป 1 คืน
8/10
Pauline
ทริป 3 คืน
2/10
This hotel is not as advertised. It smelt really bad, bed hard, pillows hard. Spa unusable needed a refund.
You will be better off in a premier inn. Don’t book this hotel
Nicola
ทริปกับครอบครัว 1 คืน
2/10
Its not 4 star, 2 is good for this hotel
Mohammed
ทริปกับครอบครัว 1 คืน
8/10
Bruno
ทริป 2 คืน
6/10
This is a good property for a short stay as it is in a very convenient location.
The room was clean and the staff were friendly.
However, there were loose wires coming out of plug sockets which when knocked would send the ceiling lights out. The finish could be improved as there were cracked tiles and one of the windows didn’t close properly. There were no plug sockets located next to the beds or bedside tables and a number of the other plug sockets didn’t work. Also, our TV would randomly turn off whilst we were watching it.
The issues we raised to staff were dealt with quickly.
Overall, the hotel was clean and in a good location but work could be done to improve overall comfort.