เลโอนาร์โด รอยัล ลอนดอนซิตี้

Location was great and the main reason that we stayed here. Hotel was clean enough and room was comfortable. Bar service and front desk service was a little bit lacking in customer care. We had two rooms of equal standing however one had more facilities a d space than the other.

Steven, ทริปกับครอบครัว 2 คืน, 15 ต.ค. 2021

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Wonderful night away!

We have booked here to attend a business event as it was very close to the venue. We've enjoyed the health club, steam room and swimming pool facilities. The staff were very kind and friendly, they have catered for our every need. They very kindly scheduled an order for room service, and everything was freshly prepared, delicious and delivered right on time. Reception was also very helpful. Will definitely stay here again in future.

Mehmet, เดินทางเพื่อทำธุรกิจ 1 คืน, 7 ต.ค. 2021

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Good value for money

Good clean hotel with friendly staff, breakfast excellent.

Robert, ทริป 2 คืน, 5 ต.ค. 2021

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Disappointing for its price

The room was very small, tv was placed 90degrees on the wall next to the bed so impossible to watch and while the reservation was for 2 adults, there was only one chair in the room. So one person only could sit and watch tv or even worst one person could have breakfast in the room at the table. Had to ask 3 times over two days to have the shower gel replenished, it was empty along with the hand wash when we arrived. Worst of all, we tried calling reception one evening 3 times and there no answer. I had to call from my mobile the reservation desk who also tried twice to find reception staff. Made me feel very unsafe if something happened during the night that nobody would be available for help. Room service didnt either and had to go down to lobby to order food. We had stayed in the hotel several times in the past before covid and we were members of the gym while living prior in London. The hotel’s service has downgraded severely post covid. The Manager was however helpful and after hearing our complaints she offered us a significant discount for our stay along with breakfast (which was not included in our booking). The breakfast was excellent. And refurbishment of the hotel nice - save for the room.

DESPINA, เดินทางเพื่อทำธุรกิจ 5 คืน, 3 ต.ค. 2021

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Good location

Excellent location next to Tower of London and tube station. Entrance lobby is well presented but rooms are below the mark for a ‘higher-end’ hotel. And we did not have our room made up/fresh towels on a 2 night stay (not sure that was a COVID thing)

Rob, ทริป 2 คืน, 2 ต.ค. 2021

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Bar staff let it down

Nice, stylish, conveniently located hotel, right next to Tower Hill underground station. Fabulous breakfast. Bar staff quite rude and unfriendly on Saturday eve 02/10, quite a liberty to add a service charge to someone you bunged drinks to at the bar and had to be asked 3 times to correctly supply an order of 3 drinks. Nice pool and gym.

Nicola, ทริป 1 คืน, 2 ต.ค. 2021

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Hidden gem

Booked this hotel for a suprise birthday for 1 night. Prior to arrival i emailed asking for a Tower / city view. A couple days befote arrival I was able to book in online which was quick & easy. The day of arrival I got an email confirming my room was ready. 803. Upon arrival at the hotel, it was clean & tidy. Collected the keys and up to the room. We had a city view and part tower, they were great views. Bed was so comfortable and big. The hairdryer didnt work though & toilet seat was loose but didnt bother us at all. The room was big, comfortable, clean and tidy. The pool on the lower ground was very large, not crowded and pleasant. I would certainly come back

Michael, ทริป 1 คืน, 1 ต.ค. 2021

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Lovely hotel, most of the staff were friendly. The lady in charge of Leo’s bar was very unhelpful when I asked for a pi

Andrew, ทริปกับครอบครัว 3 คืน, 1 ต.ค. 2021

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Great Hotel.

Great location. About 5 minutes walk to river Thames. Tower Bridge one way and London Bridge the other way. Plenty of sight seeing right outside hotel. Hotel had pool, sauna and steam rooms which was great bonus. 2 station within 2 minutes walk so you can get to loads of other London sights easily. Hotel was clean and staff friendly and helpful. Did not have breakfast so cannot comment ln food.

Sharon, ทริป 2 คืน, 27 ก.ย. 2021

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Lovely stay

Miss m, ทริป 2 คืน, 26 ก.ย. 2021

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