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Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with restaurant, near Vienna State Opera

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Superior Room, 2 Single Beds | 1 bedroom, in-room safe, desk, iron/ironing board
International cuisine
Exterior
Bar (on property)
Experience the grandeur of Hotel Mercure Wien Westbahnhof, an upscale hotel near Schönbrunn Palace. Savor international cuisine at Westside restaurant or sip coffee in the cozy cafe. Stay connected with in-room WiFi and take advantage of a 24-hour business center, meeting rooms, and multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is ฿2,368
฿2,666 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

IntercityHotel Wien

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 1,009 reviews
The price is ฿2,654
฿2,988 total
includes taxes & fees
16 Nov - 17 Nov
IntercityHotel Wien
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About the area

Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • Mariahilfer Street - 3 min walk - 0.3 km
  • Wiener Stadthalle - 6 min walk - 0.6 km
  • Vienna Christmas Market - 4 min drive - 2.5 km
  • Schönbrunn Palace - 4 min drive - 2.8 km
  • Vienna State Opera - 5 min drive - 3.2 km

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West Station - 3 min walk
  • Vienna Meidling Station - 5 min drive
  • Vienna West U-Bahn - 3 min walk
  • Gerstnerstraße-Westbahnhof Tram Stop - 5 min walk
  • Urban-Loritz-Platz Tram Stop - 5 min walk

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Schnellimbiss Europaplatz - ‬3 min walk
  • Starbucks
  • ‪McDonald's - ‬3 min walk
  • Trzesniewski

About this property

Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof offers a great location, putting you within a short 10-minute walk of Mariahilfer Street and Wiener Stadthalle. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Westside, which serves international cuisine. Also, Schönbrunn Palace and Vienna Christmas Market are a short five-minute drive away. The property is only a short walk to public transportation: Vienna West U-Bahn is 3 minutes and Gerstnerstraße-Westbahnhof Tram Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 25 per day)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2799 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Westside – This restaurant specialises in international cuisine.
Westside – On-site bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered self-parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Westbahnhof offer free cancellation for a full refund?

Yes, Hotel Mercure Wien Westbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mercure Wien Westbahnhof?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day.

Is parking offered on site at Hotel Mercure Wien Westbahnhof?

Yes. Self-parking costs EUR 25 per day.

What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Hotel Mercure Wien Westbahnhof?

No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.

Are there restaurants at or near Hotel Mercure Wien Westbahnhof?

Yes, Westside offers international cuisine.

What's the area around Hotel Mercure Wien Westbahnhof like?

Hotel Mercure Wien Westbahnhof is in Rudolfsheim-Fünfhaus, a short 3-minute walk from Vienna West U-Bahn and 4 minutes' walk from Mariahilfer Street.

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Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Train station
Bed
Lobby
Breakfast
Value
Restaurant
Subway

Reviews

8/10 Very good

It was the perfect location for our stay in Vienna!
Adi, 5-night trip

8/10 Very good

Great but...

Location is great, and the hotel is very nice. I ordered a solo room, and as expected, it was smsll but very comfortable. I do have one issue, and I don't know if it is a solo room ghong, but the only free outlet to charge my phone was in the bathroom. All other outlets had lamps plugged into them, so I could eather charhd my phone in bsthroom, or, if I wanted to charge it by the bed, disconnect the reading lamp. While this hotel is bery good, I would suggest splurging on a double room even if you are traveling solo.
Daniel, 2-night trip

8/10 Very good

Very good price quality. Extreme good breakfast
Fred, 2-night trip

8/10 Very good

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Lesley, 2-night trip

10/10 Exceptional

Everything is all good and comfortable I like it
Khurram, 1-night trip

10/10 Exceptional

Fantastic
Rhoda, 2-night trip

8/10 Very good

nothing
Shigeki, 1-night trip

6/10 Good

---
Irmtraud, 3-night trip

4/10 Fair

The room was very small and there was no space to put a suitcase and hand luggage.
Heysaraj, 3-night trip

8/10 Very good

Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..
Michael, 5-night trip

10/10 Exceptional

Hotel em excelente localização, próximo ao metrô e com supermercados perto também
Ewerton L, 2-night trip

10/10 Exceptional

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.
Daniela, 4-night trip

8/10 Very good

Godt

Udemærket til prisen
2-night trip

10/10 Exceptional

Location close to the station. Comfy beds
Louise, 2-night trip

10/10 Exceptional

Was very nice and the staff were very friendly. Would stay here again!
Steven, 1-night trip

6/10 Good

super bien, para corta estadia
Karina, 2-night trip

10/10 Exceptional

Das Personal ist sehr hilfsbereit und freundlich. Unterkunft war sauber und es fehlte an nichts. Die Lage am Westbahnhof ist ideal, da man von dort mit den öffentlichen Verkehrsmitteln gut angebunden ist und im Gebäude alle möglichen Geschäfte zum Einkaufen und Essen gibt.
Annette, 4-night trip

8/10 Very good

Ottima posizione

Buona sistemazione , ottima posizione per i collegamenti e nelle vicinanze diversi ristoranti e negozi. L’albergo è carino , le camere sono funzionali magari con uno stilo anni 70. Buoni i servizi ( bar, area fumatori, macchinette per bibite e snack)
Luca, 5-night trip

8/10 Very good

立地が良いです。
KAORI, 4-night trip

8/10 Very good

Zimmer entsprach der Kategorie, ur statt des Hockers wäre ein zweiter Stuhl angenehm gewesen. Aber Heißwasserbereiter für ersten Morgenkaffee gern genutzt! Frühstücksbüffet sehr gut--bis auf den "Orangensaft"... und warum gibt es keine Untertassen??
Lutz, 2-night trip

8/10 Very good

Fuer Fahrradfahrer fut geeignet

Fahradkeller in der Tiefgarage, gute Matratzen, Kühlschrank leider bei Basic Zimmer abgeschlossen keine Klimaanlage Laute Straße bei offenem Fensterdirekt neben dem Westbahnhof gutes Frühstücksbuffet
Juergen, 2-night trip

2/10 Poor

We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.
Unable to use shower, Becomes very slippy, you cant stand under it unless your very short.
Holes in carpet in Superior room.
Awful curtains, They let light through.
Rooms run down, Bad paint job.
Justin, 5-night trip

6/10 Good

房間沒有空調蠻悶的。房間沒有冰箱超不方便。
TING YU, 4-night trip

6/10 Good

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Elliot, 2-night trip

8/10 Very good

Localização ótima , café manhã muito bom , carpete dos quartos precisa trocar , chuveiro ruim
Jose Roberto, 4-night trip