Escape to the Italian Riviera at Universal's Loews Portofino Bay Hotel, where a waterslide pool and 2 coffee shops await. Relax with a Swedish massage or indulge in designer shopping on site while kids enjoy meals tailored just for them.
Universal’s Islands of Adventure - 12 min walk - 1.1 km
Universal’s Volcano Bay - 2 min drive - 2.7 km
Getting around
Orlando Intl. Airport (MCO) - 21 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
Orlando Sanford Intl. Airport (SFB) - 39 min drive
Orlando Station - 12 min drive
Winter Park Station - 20 min drive
Kissimmee Station - 22 min drive
Free theme park shuttle
Restaurants
Mel's Drive-In - 5 min walk
NBC Sports Grill & Brew - 11 min walk
Moe's Tavern - 10 min walk
Today Cafe At Universal Studios - 13 min walk
Leaky Cauldron - 4 min drive
About this property
Universal’s Loews Portofino Bay Hotel
When you stay at Universal’s Loews Portofino Bay Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Bice Ristorante, one of 5 restaurants, which serves Italian cuisine and is open for dinner. Other highlights include a poolside bar, a fitness center, and a theme park shuttle. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
750 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (USD 36 per night; includes in/out privileges)
Onsite valet parking (USD 45 per night; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Offsite
Free theme park shuttle
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
5 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Waterslide
Free theme park shuttle
Early theme park entry
Express theme park tickets
Children's menu
Pool gate
Fence around the pool
Lifeguard on site
What to do
Shopping
Golfing nearby
Working away
Business center
Conference center (42000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
3 outdoor pools
Art gallery on site
Designer stores on site
Arcade/game room
3 hot tubs
Waterslide
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.
Here's the breakdown, no surprises
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
Microwaves are available for USD 15 per night
Children & extra beds
Rollaway beds are available for USD 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 147 per accommodation, per stay
Parking
Covered self parking costs USD 36 per night with in/out privileges
Valet parking costs USD 45 per night with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Frequently asked questions
Does Universal’s Loews Portofino Bay Hotel offer free cancellation for a full refund?
Yes, Universal’s Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal’s Loews Portofino Bay Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Universal’s Loews Portofino Bay Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 147 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Universal’s Loews Portofino Bay Hotel?
Yes. Self parking costs USD 36 per night. Valet parking costs USD 45 per night.
What are the check-in and check-out times at Universal’s Loews Portofino Bay Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal’s Loews Portofino Bay Hotel and nearby?
Universal’s Loews Portofino Bay Hotel has 3 outdoor pools and a fitness center, as well as an arcade.
Are there restaurants at or near Universal’s Loews Portofino Bay Hotel?
Yes, there are 5 onsite restaurants, featuring alfresco dining and Italian cuisine.
What's the area around Universal’s Loews Portofino Bay Hotel like?
Universal’s Loews Portofino Bay Hotel is a short 5-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida.
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Universal’s Loews Portofino Bay Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Parks
Food
Boating
View
Restaurant
Location
Lobby
Ambience
What guests liked
Breakfast offered a choice of fresh food options, including hot and cold dishes, and was a convenient option for guests. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 27, 2025
Great hotel in amazing settings.
Philip
Philip, 1-night trip
10/10 Exceptional
Aug 27, 2025
Calm, beautiful hotel
Loved it! A beautiful hotel offering some calm after the busy parks. Will definitely return.
Paula
Paula, 4-night trip
10/10 Exceptional
Aug 25, 2025
Beautiful hotel with great service. The staff was warm and friendly and very helpful. It was great to enjoy the lovely ‘Italian’ hotel after the hectic pace at the Universal. The included Universal Express unlimited and the boats to the parks made the entire stay seamless.
Mandira
Mandira, 4-night trip
10/10 Exceptional
Aug 26, 2025
One night for universal
Wonderful hotel, great room, good service, pool looked nice but shut early because of storms.
Simon
Simon, 1-night trip
6/10 Good
Aug 27, 2025
Upon check in we went to the room and there was already somebody asleep in the bed!!
Michelle
Michelle, 1-night trip
10/10 Exceptional
Aug 11, 2025
Awesome
Awesome hotel from start to finish. The service, staff, location, everything….
arran
arran, 1-night trip
10/10 Exceptional
May 12, 2025
Was a wonderful stay!
Deborah
Deborah, 1-night trip
10/10 Exceptional
Jul 30, 2025
Lovely family stay, starting with a great check in experience. Loved the convenience of text notifications when our room was ready, as well as regular touch points to ensure we were having a great stay. We really enjoyed the pool, and the express passes and boat transfers to the parks were a great addition. Highly recommend for a family visit to the parks.
Melissa
Melissa, 4-night trip
6/10 Good
Aug 18, 2025
Easy transport to universal
Large rooms in an older styled hotel. The bathrooms are large with double sinks. Lots of good food options. Our room was a solid ten minute walk to reception. It was a lovely fifteen minutes walk through greenery to universal or you could take a bus.
Nicole
Nicole, 4-night trip
10/10 Exceptional
May 9, 2025
Fantastic property with polite friendly staff.
Sarah Louise
Sarah Louise, 7-night trip
10/10 Exceptional
Apr 27, 2025
Hotel is beautiful, room is comfortable, easy access to the parks.
irene
irene, 3-night trip
10/10 Exceptional
Apr 16, 2025
Excellent hotel
Marcus
Marcus, 1-night trip
10/10 Exceptional
Jun 1, 2025
Clean, comfortable rooms, and cold AC. A pricey hotel but worth it for the location, express pass, and an overall excellent hotel.
Alex
Alex, 1-night trip
10/10 Exceptional
May 17, 2025
Staff at check in was great and was able to get us adjoining rooms. We had dinner on property and it was delicious and convenient.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
Apr 29, 2025
Great location to parks. Hotel great.
Jeremy Lewis
Jeremy Lewis, 4-night trip
10/10 Exceptional
May 12, 2025
Enjoyed the water taxi and express passes. Great accommodations and atmosphere with the best perks.
Gina
Gina, 1-night trip
8/10 Very good
May 26, 2025
Great pools. Bice was excellent for dinner. Overall very comfortable stay
Stefano
Stefano, 3-night trip
10/10 Exceptional
Mar 30, 2025
Excellent hotel! Would stay again.
Sarah
Sarah, 2-night trip
10/10 Exceptional
May 14, 2025
We stay here every year and some times twice a year.
Love the place!
STEPHEN J
STEPHEN J, 5-night trip
10/10 Exceptional
Apr 20, 2025
Literally every single aspect of this hotel is phenomenal, my favorite vacation to date.
Joe
Joe, 2-night trip
10/10 Exceptional
Mar 31, 2025
Great location
Jason
Jason, 1-night trip
10/10 Exceptional
May 4, 2025
Amazing stay
We stayed for one night to get fast passes and upgraded to club level, every aspect was well worth the money we paid. Beautiful hotel and probably the highlight for the kids was the night time movie in the pool.
Robert
Robert, 1-night trip
10/10 Exceptional
May 14, 2025
Wonderful property! Glad renovations are almost completed!
Allison
Allison, 1-night trip
10/10 Exceptional
Dec 30, 2024
Great stay, comfy bed, restaurant food was excellent.
Aaron
Aaron, 1-night trip
10/10 Exceptional
Apr 4, 2025
Portofino Bay is a gem
Had an excellent time, hotel, which included early park admission and Express Pass was well worth the price