โรงแรมนิว โอทานิ โอซาก้า, โอซาก้า

Top-notch service, always putting guests’s needs on top priority. We stayed at New Otani Tokyo 7 months ago; now New Otani Osaka is just as impressive. The castle view is lovely. We are considering joining the New Otani Club. Thank you so much for the memorable stays.

Top-notch service at an extremely well-maintained hotel right beside Osaka Castle Park.

Wonderful Hotel. Everything about it is first class. would like to see at least one less expensive food option inside the Hotel.

We had to drop the luggage in the morning before check-in. it was very quickly organized at the hotel entrance. We stayed Superior Double room with castle view. Room had very nice view of Osaka castle, quiet location, and decent room size for Japanese hotel with King size bed. It is not connect to underpass or no-shuttle bus service to nearest station though, it is only 5 min walk. Overall, the serivice is professional and efficient, and you can expect comfortable stay with no hassle.

Hotel is very outdated, to use the pool they charge you about ¥4000 per person. We went but it was completely gross and dirty. Completely disgraceful and dishonest hotel.