I checked in at 4:30 PM, despite the designated check-in time being 3:00 PM. The property was poorly maintained, with a noticeable odor of urine throughout the room. The accommodations were outdated, and although this was an extended stay, there were no basic kitchen essentials such as dishes, pots, or utensils. The environment felt unsafe, with long-term residents and apparent illicit activity occurring in multiple rooms. While the check-in clerk was courteous, the general manager was unprofessional and dismissive. Despite the delay in receiving my room, she refused to accommodate a later check-out, stating that her cleaning staff needed to begin on schedule. Her lack of professionalism and disregard for customer service made me feel insignificant. I will be reporting my experience to corporate and will not recommend this property to others.