เดอะ กัลลิแวนท์ ไทม์สแควร์, นิวยอร์ก

The staff at reception were most unhelpful and twice gave us totally incorrect information 1. Telling us we couldn’t get ice hockey tickets when in fact it was quite easy. 2. Wouldn’t help us get a taxi 3: Completely directed us the wrong way The bathroom was ridiculously small

Great location. And lobby. Rooms are super tiny and AC was not very strong. I think overall it’s probably just smarter to stay a bit farther away from Times Square and either save money or get a nicer hotel for the $$$.

the beds were the worst i have had in a hotel, for an old hotel, it is very much a nice hotel, but could use some upgrades, mostly in the beddin

Water came in through the ceiling when it rained. It filled a bucket. Took 3 hours for anyone to come. They couldn’t change our room until the next day, and refused to reduce our bill. They even tried to charge us to leave a bag with concierge for 2 hours

Great location near Times Square, good and courteous service (answered my request for an early room and fridge), deluxe but spacious and old-fashioned dark room, old but working air conditioner, daily cleaning but no sheets changed every day and there were flies in the shower .. Great WIFI, there is 3 lifts, but mostly only one active, so it's best to ask for a low-floor room. Saving objects for a fee. In summary, almost perfect.