โรงแรมโลว์ส ไมอามีบีช – เซาท์บีช

Hotel upgraded our room for free..... and included a spa voucher as well 2 other amenities for free(frig & microwave) to keep our infant’s milk cold and to heat bottles. This made me very happy!!!!!! Valet parking was 40$/day and we never waited no more than 5 mins for our car.... pool was crowded but not the beach which came 4 with beach chairs daily.... for free of course. There was also a live performance during weekend dinners at their upscale restaurant! Hot tub was closed due to COVID!!! Hand sanitizer stations throughout property. We will book this hotel again... they won us over

Excellent location and perfect balance of "luxury" and friendly for family vacation that needed to satisfy parents with high travel standards and kids who just wanted to have fun. Also felt very secure amid the Miami curfew issues associated w/ spring break chaos. Love the outdoor eating area, fantastic pool and on-beach location w/ chair service. Couldn't have asked for more for the price.

The hotel staff started off amazing at check in. That quickly changed by the next morning. They tell you to call or text for anything! Towels, room service, room cleaning etc.. We had several days that we would ask for our room to be cleaned around 10 am to find it not cleaned around 4pm. Two days we had to ask for our room to be cleaned at least 4-5x. I didn’t see any staff cleaning the lobby or the elevators. The same finger prints on our 8th floor hotel elevator panel were there for 7 days. It’s disgusting. No one at the elevator limiting the amount of people who can jump in at once. ZERO STAR service overall. We needed milk for our son several times and it was $6 a cup! The pool was so busy you couldn’t even get a chair. They allow people from other hotels to use their pool.

Generally fine. I think it’s essential to adjust comments relative to the grade of a hotel and relative to expectations. We paid $600 ish here; half what I’d have spent at the Ritz Carlton two blocks away but 4x what I’d spend at a hotel on the other side of Collins. We did do the hotels buffet breakfast; a very good choice with good servers and friendly omelette guys. Check in was efficient and friendly. We were in a St Moritz oceanfront room: yes, a little small but you can pay twice as much for a larger room. Whether it’s worth it depends on the person

The hotel was over crowded & I did not see much of social distancing. The rooms are over priced for what the room is & food is outrageously expensive. I tried to get late check out & they said they can only give 1 hour extra. Mind you that I supposedly have status with hotels.com. No upgrade & nothing special. For a late check out they charged an extra $200. Just not what I expected!

Terrible wifi!!!

First of all, our stay was too expensive. $600

Beautiful hotel most of the staff was lovely to communicate with. Definitely less service to room as Covid restrictions keep maids from entering while there. And it’s request only now. Front desk, security, restaurant staff, front door staff exceptional. Pool servers were always busy but focused on servicing close to bar and lawn perimeters not checked nearly enough. Pool bartenders lacking personal touch and we seemed to have to go to bar to order mostly as we’d ask for servers and wait and wait. This was the weak link. Other than that, pricey but great.

The hotel was over crowded & I did not see much of social distancing. The rooms are over priced for what the room is & food is outrageously expensive. I tried to get late check out & they said they can only give 1 hour extra. Mind you that I supposedly have status with hotels.com. No upgrade & nothing special. For a late check out they charged an extra $200. Just not what I expected!

Had an incredible time. We stayed in The St. Moritz. For the price we had a nice end unit on the ninth floor. It was very nice. I would upgrade to a room with a balcony on my next stay. Food and Drinks were good. Service was great. I would recommend calling ahead to request an early check-in. That came in clutch as we were able to check right into our room.