โรงแรมเชอราตัน มิยาโกะ โอซาก้า, โอซาก้า

We stayed in Sheraton Miyako Osaka a few years back and were quite impressed with the service, room and location. However, this time round, we stayed here on two occasions over 2 consecutive weeks and were disappointed. The staff were no longer as helpful or friendly. No one was there to help me with our big luggages, despite me having a young toddler with me. I also noticed they separated the locals and the Chinese in the morning breakfast restaurant. All Chinese were assigned to tables at far back and the staff were not prompt in clearing our used plates and cutlery. Food were not topped up promptly at the buffet line. And the room was old and didn’t seem to be a renovated one. It was a disappointing stay.

We stayed at Sheraton Miyako six years ago and we liked the location, condition and service at the hotel.

Comfortable but the furniture looks dated. I m repeater customer... no acknowledgement and still have to collect my data all over again.

We just spent one night in Osaka and this came by a surprise. Price is very good (we paid 130 SGD), and location was suprisingly good too. Just two train stops from the main Nanba area (Dotonbori etc.), and you have a direct limousine bus to KIX in 50 minutes, right at the footsteps of the hotel. Room / Facility...usual old Sheraton standard. The rooms and in-room facilities are a bit old, still clean enough and manageable