6/10 ดี
5 พ.ค. 2025
Nice view
The surly receptionist gave the wrong room. We paid for a double room with a river view—what we were given was a room on the first floor facing an alley—and it was not even a double room. Almost $400 a night and that was beyond unacceptable. My spouse went and spoke to management and they eventually agreed to give us the room that we sought and paid for; a double room with a river view. The check-in experience was the worst I’ve ever experienced in 30+ years of travel. Rude receptionist was taunting me to prove that I purchased the river view room. After we got the correct room the experience at the hotel increased.
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