โรงแรมแอคเซียม ซานฟรานซิสโก, ซานฟรานซิสโก

Great stay. Staff friendly and helpful. Room small but comfortable. Excellent atmosphere. Would stay again.

Bad Experience! Reception, but mostly management, does little to make you feel valued or welcome. The rooms are nice(ish), but look a little closer, and you'll uncover dirt and grim. If you take a look at the remote, you might vomit. Management doesn't value customers and will not take responsibility or apologize for any mishap. They make little to no effort to make it right - unless you care for a free brownie. I was locked out of my room due to a dead battery, and my belongings were damaged while in the hotel's possession. The valet service and staff are excellent - only friendly and smiling ones of the bunch. The hotel is located in the homeless center of the city. Very central, VERY seedy. Either go with meager expectations or don't go at all. Unfortunate, because the hotel has the potential to be great and is decorated well. I beleive it's being managed poorly.

The hotel was really clean and state of the art. Service was excellent. Rooms are small, but its San Francisco. Great shopping in the area is a plus. Beware however, lots of strung out people in this area, they tend to hang out close by. Also, lots of tourists waiting for the cable cars immediately out front.

Hotel was great. Great location.Asked for a queen with sofa bed and hit king. One of us had to sleep on the floor.

It’s close to everything! Westfield mall across the street, metro station literally next to the hotel, Sephora and Burger King just 10 feet away, I would love to stay in this location again!