2/10 แย่
14 ก.ค. 2025
No one in the reception
We had been recommended the hotel back home in Denmark but were badly disappointed. Due to traffic we called the hotel on the way from Orlando to make sure we could do a late check-in. This was confirmed and informed, the reception was manned 24/7. When we arrived at the hotel at 01.15 the reception, lobby and bar were deserted and no one answered the phone when you contact their provided phone number. We waited for the next 3 hours with our two children and during that time we experienced drunk and rowdy guests at the hotel, scantily clad ladies who came to some rooms and left again within half an hour and fights outside the hotel. Frustrated at not being able to check in and feeling unsafe in general at the hotel we found another hotel in the area at 05.30. Thanks to Hotels.com for cancelling our booking and getting our money back
Nicolai
Nicolai, ทริปกับครอบครัว 2 คืน
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