โฟร์พอยท์ส บายเชอราตัน สนามบินคลีฟแลนด์

A means to an end.

ทริปกับครอบครัว 2 คืน, 4 ก.ย. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Great accommodations.

Great stay… nothing fancy inside .. lobby nothing great but friendly staff. Room was clean and bed was comfy. Bathroom modern and up to date. Great value.

Linda, ทริป 1 คืน, 21 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Do not stay here!

This was the worst experience I’ve ever had staying at a hotel. The staff and amenities were horrible. We were treated terribly when one of their rooms turned faulty and ping pinged around. Do not stay here!

Katherian, ทริปกับครอบครัว 1 คืน, 21 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Not that good

I was met at check in by a woman with holes in her shirt and tangled hair. She was nice and helpful, but lacked professionalism. The hotel was okay. My bathroom was tiny. There is wallpaper feeling off of the walls. It is dog friendly but there is litter everywhere and broken glass in the grass area. Based on the reviews I thought this was going to be a nicer hotel than what I actually received.

Abigail, ทริป 3 คืน, 21 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Friendly staff; clean room

Friendly staff. Older hotel but CLEAN. Small fridge. Microwave in lobby. Nice big indoor pool. Only one negative for me as a night shift nurse...no darkening curtains to pull shut.... Had to sleep days in bright room. Restaurant/bar attached. No draft beer available at the time. Great Mexican restaurant next door!

Shela, เดินทางเพื่อทำธุรกิจ 6 คืน, 20 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Family trip.

Stay was lack luster, I’ve have stayed at several four points in the past. This time was not the best service. Check in was simple, I requested extra pillows at the front desk and was told they will check. The next morning spoke to a young lady and requested it again she took my room number down and never came. Then that evening spoke to another individual and requested it one more time still nothing. Had to take the pillows from one of the other rooms I booked. Besides that overall decent stay.

Anthony, ทริปกับครอบครัว 3 คืน, 20 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Dissatisfied

The staff were very friendly and helpful we were disappointed with the lack of handicap parking and how far the one elevator in the building was located away from the front desk terrible design for a hotel The elevators are in desperate need of repair there was no handsoap/dispenser in the room or microwave and we found used button type batteries in the sheets of the bed..will not be staying at a Sheraton hotel any time soon.

ทริปกับครอบครัว 1 คืน, 7 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Beware of this hotel

Beware of this hotel. We were very unsatisfied with our stay and how hotels.com treated us. The hotel look nothing like the pictures and was not well-maintained. Also nothing was open. We checked into the room and left to get dinner because there was no food available at the hotel. When we came back we were unable to get into the room because of equipment malfunction with the door. I had to wait for an hour and a half or more with my young son. He cried for most of the time. We were promised some sort of refund. Hotels.com refused to do anything. We will never stay at a hotel again or through hotels.com again. I would not recommend the site to anyone or this hotel.

Michael, ทริปกับครอบครัว 1 คืน, 4 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Not the best hotel experience

Our room was not cleaned very well prior to our stay. There was old food in a to-go box in the fridge that was not ours, there was no coffee pot in the coffee maker. Service at the restaurant was poor. I ordered a grilled cheese and the cheese was not completely melted and it was not cooked long enough. The door closest to the parking lot was out of order and the hallways on the first floor smelled like cigerettes.

ทริป 1 คืน, 31 ก.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The entire stay was terrible. I was shocked that this hotel was a Four Points as they are usually really nice. We had trouble from check-in to check-out and even after. They charged my card for the room twice and over 2 weeks later I am still waiting on a refund.

Heather, ทริปกับเพื่อน 2 คืน, 30 ก.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com