Service was amazing from all staff encountered. Hotel had a great proximity to food and entertainment
Michael
ทริปกับครอบครัว 2 คืน
10/10
Shalene
ทริปกับเพื่อน 3 คืน
6/10
The hotel informed us at check in that our room we reserved was not available. I had booked this room approximately 2 months in advance as it is the same hotel we come to every year for my son’s birthday. After I was told I didn’t get the oceanfront room I reserved, I asked if it was still a 2 queen room and was told yes. I was offered a $100 credit to their restaurant as compensation, however we already had reservations for both days elsewhere. When we got to our room we had no view, and only 1 bed. I called down to the front desk and was told there were no other rooms. My two teenage kids had to sleep on the floor. Also, being so hot we got drinks for the room however the refrigerator didn’t work. We never used the $100 credit for restaurant. Disappointing visit as we have stayed here 4 years in a row and this is the first bad trip.
Matthew
ทริปกับครอบครัว 2 คืน
10/10
MONICA
ทริปกับเพื่อน 3 คืน
10/10
LILIAN
ทริป 1 คืน
8/10
Wesley
ทริป 2 คืน
10/10
Brenda
ทริป 1 คืน
6/10
Eduardo
ทริปกับครอบครัว 3 คืน
10/10
Princess
ทริปกับครอบครัว 4 คืน
10/10
Jeannie
ทริป 1 คืน
8/10
martino
ทริปกับครอบครัว 4 คืน
10/10
Tammuz
ทริป 5 คืน
10/10
Loved the ‘experience’!
ผู้เข้าพักจริง
ทริป 1 คืน
6/10
Didn’t meet my expectation of a five star hotel. Staff is very nice and friendly but spoke poor English.
Siu
ทริปกับครอบครัว 2 คืน
10/10
Hotel muito bem localizado e com a facilidade de alugar o veículo no local e com um starbucks no lobby.
Mucio
ทริป 4 คืน
10/10
Staff was very attentive.
Devin and Andrea
ทริปกับครอบครัว 2 คืน
10/10
Wowwwwww!
Had the pleasure and good fortune to book a Saturday before our cruise, early June. Did not know when booking Saturday’s are a great time to be at the pool. Music was great, amenities were amazing and short walk to Bayside Boardwalk was incredible. Highly recommend this spot. Made our trip to Miami classic and memorable. They literally have everything at this hotel.
Lee
ทริปกับครอบครัว 1 คืน
4/10
Très satisfait de mon séjour à l’hôtel : établissement de standing, literie exceptionnelle, chambre impeccable. Malheureusement, j’ai oublié ma trousse de toilette contenant une tondeuse à barbe (valeur 100 €) et un parfum. Je suis retourné à l’hôtel très rapidement, mais on m’a simplement répondu que rien n’avait été retrouvé.
Dans un hôtel de cette catégorie, on attend un niveau de service et d’intégrité irréprochable. C’est une déception regrettable qui entache une expérience pourtant très positive.