My friend and I arrived on Friday of Mother's day weekend. The whole point of the trip was for me, a tired mom of two, to have two nights of continuous sleep. Unfortunately on Friday, we were unable to get to sleep because our room was so hot. I called the front desk at 10pm and they said they would send someone to check on the room. By 11:30pm, no one had arrived. So I called the front desk AGAIN. By 12:30 AM, no one had arrived. So I went down to the front desk myself and simply demanded another room because ours had become so hot, we couldn't even be in there anymore. Turns out, the A/C broke in our room.
By the time we got settled in the second room, it was 1:30am. Exhausted, I was disgusted to find a questionable brown mark on the wall near the toilette in our new room. Absolutely disgusting. Once I complained to the hotel manager all they could muster up was a free breakfast. Not exactly what I had in mind after having gone through all of that.
The second night sleep was no better as the bed in our second room was so uncomfortably soft. There was so support on it.