The photos make it look 100% better than it is. In reality tiny rooms, substandard uncomfortable beds, filthy showers with mold.
nick
nick, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
5 ก.ค. 2025
Room miniscule.
Very clean,excellent staff, breakfast very good .Room was very small for a standard double, god knows what their compact double is like! The shower was excellent, don't think that l have ever seen a square shower that large.
colin
colin, ทริป 8 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
3 ก.ค. 2025
Christer Alexander
Christer Alexander, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
3 ก.ค. 2025
The bathroon had sewage smell. We could not stay in it the 3 nights so we had to leave. The staff where friendly. But the room needs care taken to it. Cups where stained. The room has marks all over the walls. Such a shame as the main area down stairs in restaurant and as you go in looks soo nice.
Nicole
Nicole, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
2 ก.ค. 2025
Standard rooms are substandard
Uncomfortable beds - mattresses need replacing.
code entry - no way of locking the room whilst inside as others may have code, also not useful if your dyslexic,
mould in bathroom.
Staff that clearly think we’re in the 1950s and chose to only to speak to my boyfriend despite the booking being in my name.
Bethany Jane
Bethany Jane, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
29 มิ.ย. 2025
Great stay in Newquay.
The hotel location is perfect. On sea front and a few minutes walk into town. The rail station is only minutes away too.
The hotel was quiet. My room,small, but everything was there. I was very comfortable in the room.
I would certainly choose to stay there again. I had a lovely break and enjoyed Newquay very much.
DELWYN
DELWYN, ทริป 5 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
25 มิ.ย. 2025
Linnea
Linnea, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
19 มิ.ย. 2025
Very lovely staff and we had luckily booked parking in advance as only about 5 spaces.
Close to Newquay - walkable.
We had booked 2 nights but could only handle staying 1. Our room was by the bins which came in very early and were very noisy. Blinds / curtains didn’t fit the window.
Very small bed and uncomfy pillows.
Amy
Amy, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
12 มิ.ย. 2025
Room was very dated and felt dirty, they changed our room to a slightly better one. Overall needs an upgrade.
Alan
Alan, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
8 มิ.ย. 2025
My corner room was small and slightly grubby. The carpet was stained and dusty in places where the vacuum had not reached. Carpets throughout the hotel were in a similar condition. There was no kettle or phone in my room and no information in the room explaining the hotel or what time meals were.
I got an email from the hotel the day before my travel saying that the dining area and bar were undergoing "renovation" so would not be available during my stay (breakfast was still available). I saw absolutely no sign of any work being done on any part of the hotel during my 7 night stay.
The staff were friendly but seemed disorganised The fire alarm went off twice during my stay but each time it was a false alarm. Nevertheless no evacuation of the building was completed and it was only by passing someone on the stairs that I found out there was not a real fire.
My biggest complaint is the pricing and the apparent rating of the hotel. I would have been far more at ease with the hotel's failings if I had been paying less than the £115 a night it cost me to stay there.
Christopher
Christopher, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
7 มิ.ย. 2025
Nettes Hotel an zentraler Lage. Das Personal war sehr freundlich und hilfsbereit. Limitierte Parkplätze sind vorhanden.
Deborah
Deborah, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
7 มิ.ย. 2025
Make sure you sort parking before arriving as very limited.
Room was small, but did say when booking.
The bed was to soft but that's just my preference. Booked a room with a balcony which was nice.
Close to places to eat and drink.
Nick
Nick, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
4 มิ.ย. 2025
Bra, men ingen utsikt til vannet.
Knut
Knut, ทริปกับเพื่อน 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
3 มิ.ย. 2025
Nice Hotel with friendly Service, good breakfast
Thomas
Thomas, ทริปกับเพื่อน 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
2 มิ.ย. 2025
Nice Hotel
Thomas
Thomas, ทริปกับเพื่อน 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
2 มิ.ย. 2025
Great location
Had three nights in their premium room with balcony and sea view. Double room a little small but everything clean. Was made very welcome at reception. Restaurant and foyer very smart. Breakfast service and food was excellent (up to 11am). Location is easy walking distance to town & beaches. Parking at £8 for 24-hrs.
Ashley
Ashley, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
31 พ.ค. 2025
Nice place to stay. Good breskfast
Thomas
Thomas, ทริปกับเพื่อน 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
30 พ.ค. 2025
Jørn
Jørn, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
9 พ.ค. 2025
ADRIAN
ADRIAN, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
8 พ.ค. 2025
Terable stay
Disgustingly dirty carpets in public area and stairs. The entrance to the hotel was covered in bird poo ( which should have been cleaned as it was obviouse it wasnt fresh)
The check in was realisticly terable as the staff on duty obviously didnt know what they were doing.
Breakfast was cold when served straight from the kitchen. And the couple sat next to us at the same time found hair in there breakfast.
Booked carparking wich was a parking bay at the rear of hotel which had rubish and a pile of ruble and concrete in it. and on return to hotel on 2nd day found that the parking was gone and being used by another guest.
The room was clean inside however it wa sobviouse that the balcony hadnt been cleaned due to the amount of poo on the glass and balcony chairs.
But for a executive room. The chairs in it are ikea table chairs not even a arm chair. The curtains didnt cover the window.
All in all i will never stay here again and would not recomend to anyone.