Clean and and apartment style is makes living there as a family of 5 convenient. Not near the JR, but the Hanshin Line is very convenient to access to any attraction.
Chris
Chris, ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
4 ธันวาคม ค.ศ. 2024
Enjoy Dekijima
Can be improved to excellent if checkin of large baggage were able to be stowed while waiting for checkin timing.
The room does not have ironing facility.
The pre checkin link did not capture our details properly and had to redo during checkin.
All else provided was adequate for family stay enjoyable.
The accommodation is very well. Clean and quiet. The beds are comfortable and we all have a pleasant stay there. However, the check in system is really poor, the iPad in the front desk should have some problems. Once I fill in the check in information, the system automatically informed that I have checked out. The first two staffs I talked int he iPad were not helpful until a foreigner lady who could speak English that could figure out our problem. we finally could enter our room. It was not my first time to live in Rakuten stay but it was definitely the horrible experience we had ever. More training for the staff in communication is needed.