I had a very disappointing stay at Shinjuku Granbell Hotel. The room was extremely small—there wasn’t even enough space to walk comfortably. It was not clean, and the air conditioning was awful, making it impossible to relax. The mattress and pillows were of such poor quality that I ended up with neck and back pain.
The advertising was completely misleading, as the room appeared much larger in the photos. To top it off, the staff were very unfriendly and unhelpful throughout my stay. Overall, this was one of the worst hotel experiences I’ve had, and I won’t be staying here again or recommending it to anyone.