I’m shocked that this hotel has such high ratings! Pillow had hair all over it so we had it replaced. Vent in the bathroom was covered with dust (forgot to take pictures) We booked a room with a sofa bed. Basically they give you a bag with super thin futon, sheets, duvet and duvet cover. They won’t set it up for you so you have to do it yourself including putting the duvet cover on which was kind of gross in my opinion. No pillow so you have to ask. AC was extremely loud for some reason and the filter cleaning light was lit on the air purifier so I didn’t want to use it.