It’s our 2nd time long stay in Kyoto and we selected this hotel since the location. We stayed 23 nights in this hotel. The checking lobby is at Kyoto station and there was free shuttles to bring us to the hotel. The hotel location, room style/size/cleaness/convenience are quite good, I can give 5 stars . But two thins are really bad that only deserve 1 star to me. One thing is hotel only offers one time cleaning during my 23 night stay , to me which is acceptable but I’m not enjoy this condition also think not reasonable. Another thing is the worst and extreme dangerous! I even doubted it violate public safety law policy or law : the hotel locked the window of patio, they told me it not allowed to enter patio and they need to locked the window physically. Then I found out if there is fire alert or something dangerous happens, we don’t have chance to escape from the patio window. We don’t have chance and I don’t know if the glass could be easily broken while urgency. This is extremely not put hotel guest safety and life into a good method to deal with neighborhood quiet requirement( not allowed to enter patio).
The window lockdown is indeed an extremely violation of hotel guest , I serious recommend the hotel find the way to deal with this, this serious safety concern give the hotel 0 stars since they didn’t consider fire/urgent escape into a good way.
YIWEI
YIWEI, ทริป 22 คืน
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6/10 ดี
19 ธันวาคม ค.ศ. 2024
ผู้เข้าพักจริง
ทริป 5 คืน
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6/10 ดี
29 พฤศจิกายน ค.ศ. 2024
New apartment but a bit off central location
We are a family of four and stayed in this apartment for 5 nights. The apartment is in new condition and have good internal fixtures with two toilets and double sinks bathroom vanity which are great for multi people stay. The only negative is its location. It is a bit far from the main shopping street where all the main bus stops are. It is about 20 minutes walk which is all right at the start of a day but is quite tiring after a full day of sightseeing.
Very nice area. Convenient to transportations, shopping and dining areas. The only negative thing I had during the stay is the bathroom where the washing machine is located, it smelled funny in there.
SUSIE
SUSIE, ทริป 7 คืน
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10/10 ไร้ที่ติ
7 พฤศจิกายน ค.ศ. 2024
Sumanpreet
Sumanpreet, ทริป 2 คืน
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8/10 ดีมาก
31 ตุลาคม ค.ศ. 2024
離市區近 交通方便 但是隔音不好 腳步聲明顯
HSINPING
HSINPING, ทริปกับครอบครัว 15 คืน
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10/10 ไร้ที่ติ
30 ตุลาคม ค.ศ. 2024
El check in debería actualizarse
No me gustó que tienes que ir a otro domicilio a realizar el check in cuando todos los hoteles en Japón los haces mediante una tableta electrónica en la recepción o vía mail.
Carlos
Carlos, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
11 ตุลาคม ค.ศ. 2024
Fantastic location. The communication with the management was almost impossible…we had to borrow people’s phone to call the management. The shuttle still wasn’t clear of where to pick up…with two small kids and no way to connect or communicate without borrowing someone else’s phones we would have been able to stay the first night…pretty rough experience with two small children…looking for taxis in the middle of the night to go meet the manager in different hotel to pay taxes and get in after the entire booking on Expedia was done. Not sure ver mentioned that taxes the first moment needed to be paid in order to use the hotel…we paid the taxes but the whole entire situation at check in will be forever remembered..:all this can be avoided and put into the price with Expedia, and have a lot more understanding and accommodations at the check in.
Overall, you are on your own…I’d not been able to get ahold of the management unless I have a Japanese sim and phone number which was pretty ridiculous.
They do respond within 24 hours of your emails but they will not come and open the door or check you in unless you go find them where they are which is ridiculous too.
Paying for taxi, bringing suitcases around and two small kids in order to check in was a trip…
Maggie May
Maggie May, ทริป 13 คืน
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10/10 ไร้ที่ติ
8 ตุลาคม ค.ศ. 2024
The room is spacious compared to other Japanese rooms. They have ensuite washer and dryer. Area is quiet and walkable to bus stops. Highly recommended.
Room was spacious for us, 2 adults and 2 kids. AC system kept the room cool during the 90° heat outside. Having a table that fit 4 people was a plus because it makes eating easier and it helped our kids do schoolwork on their laptops. This property has the toilet and shower separate which we liked. Washer and dryer in room with detergent included. Location was not the best just because there were no train or bus stations close by. Nishiki Market was a 15 min walk. Kyoto station is a 10 min walk to the bus station plus another 7 min bus ride.
Gustavo
Gustavo, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
23 กันยายน ค.ศ. 2024
Great spot and nice facility. Would stay again for sure
Michael
Michael, ทริปกับครอบครัว 9 คืน
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10/10 ไร้ที่ติ
14 กันยายน ค.ศ. 2024
High standard. Very modern and clean.
More sockets so can use kettle and microwave at same time. TV that allows mirror casting of programmes. Plug for kitchen sink.
체크인 카운터와 숙박이 20분정도 떨어져있음. 체크인 카운터가 교토역 바로앞에 있어서 편리함. 체크인 카운터에서 무료로 숙소까지 짐 가져다줘서 따로 숙소로 갈 필요가 없어서 좋았음.
숙소 크고 청결
KYONGBIN
KYONGBIN, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
2 สิงหาคม ค.ศ. 2024
Great location to discover Kyoto!
Clean and modern room with great amenities (including laundry, dryer, kitchenette) and big enough for a family of four.
The apartment is conveniently located, just 10mn walk from the city centre and subway stations. There are a few convenient stores within 5mn walk.
Great value for money!
Michael
Michael, ทริปกับครอบครัว 6 คืน
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10/10 ไร้ที่ติ
31 กรกฎาคม ค.ศ. 2024
Our hotel was in a quiet neighbourhood with plenty of restaurants. If you want to experience living like locals, this is the place. The room had a washer and drying room which really helped. We were only about 15 minutes from Teramachi which is very touristy. Local living with activity 15 minutes away.