I booked this trip & had an itinerary & booking # from you all & if I cancelled you would've charged me the $800+ BUT INSTEAD I got to the hotel & they did not have my booking on file/record & they were sold out & I had NO WHERE to stay. I will TELL AS MANY PEOPLE AS I POSSIBLY CAN, FOR AS LONG AS I CAN - EVERYWHERE I CAN - to NEVER EVER EVER USE Hotels.com - YOU RUINED MY HOLIDAY!!!! & did nothing for me other than make me sit on hold for 2 HOURS just to say SORRY - WORST COMPANY EVER & anywhere I can spread the news for as long as I can - I WILL!!!
ผู้เข้าพักจริง
ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
1 ธันวาคม ค.ศ. 2024
Courtney
Courtney, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
30 พฤศจิกายน ค.ศ. 2024
The Ray Hotel Delray Beach,Florida
The hotel was extremely well located as other restaurants,bars,and the beach were within easy walking distance while being far enough away to avoid any noise.There were several weddings the weekend we arrived and the celebrations went on beyond 2am which would have been fine apart from the exuberant guests on our floor (3rd) who extended their celebrations until 3am and were noisy in the process.
Peter at the front door who was overseeing the car valet parking was great and always had a smile and cheery attitude.
Andrew
Andrew, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
1 พฤศจิกายน ค.ศ. 2024
Theodore
Theodore, ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
15 ตุลาคม ค.ศ. 2024
The hotel staff were extremely kind and friendly friendly, the hotel itself was clean , and safe , needed your room card to even access the elevator, Atlantic Ave a few blocks away with the lots of shopping and places to dine