Room amenities are very great, they provide towels, hair dryer, toothbruch, toothpaste and even provide an Yukata (Japanese style pajamas)
Breakfast also great, it a self service Japanese style you can get it any amount you want.
Employees can communicate in English.
They also provide free shuttle bus service(need to check time table with hotel website)
overall this very great.
Great stay- very good shuttle bus service to and from station, very clean, good amenities, good breakfast included, very spacious room. Was surprised by the mount Fuji view in the morning!