Summit Lounge at Sofitel Plaza Hanoi - 2 min walk
Sofitel Plaza Hotel - 3 min walk
Cộng Caphe - Trúc Bạch - 1 min walk
Mía Hoa Quả 44 Thanh Niên - 2 min walk
Pacifica Restaurant - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
New Gate Apartment
At New Gate Apartment, you'll be a short five-minute drive from West Lake and Quan Chuong Gate. Apartments feature bonuses such as kitchenettes and sofa beds, along with LCD TVs and slippers.
Languages
English
At a glance
Property size
6 apartments
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free off-site parking nearby
Transfers
Airport shuttle during limited hours*
Property amenities
Internet
Free WiFi
Parking and transport
Free off-site parking
Return airport shuttle (surcharge) during limited hours
Kitchenette
Fridge
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Bedrooms
Sofa bed
Bathrooms
Shower
Free toiletries
Towels provided
Slippers
Hairdryer
Entertainment
LCD TV with cable service
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Lift
Services and conveniences
Limited housekeeping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
6 rooms
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.
Also known as
New Gate Apartment Hanoi
New Gate Hanoi
New Gate Apartment Hanoi
New Gate Apartment Apartment
New Gate Apartment Apartment Hanoi
Frequently asked questions
Does New Gate Apartment offer free cancellation for a full refund?
Yes, New Gate Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Gate Apartment?
Sorry, pets aren't allowed.
Is parking offered on site at New Gate Apartment?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by New Gate Apartment?
Yes, an airport shuttle is available.
What are the check-in and check-out times at New Gate Apartment?
You can check in starting at 2 PM. Check-out time is noon.
Does New Gate Apartment have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around New Gate Apartment like?
New Gate Apartment is a short 1-minute walk from West Lake and 19 minutes' walk from Dong Xuan Market.
New Gate Apartment Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
4.0/10
Amenities
8.6/10
Property conditions & facilities
Reviews
8/10 Very good
20 Apr 2018
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2017
Excellent Stay
The room we stayed was very comfortable and clean. The service is great and the staff are friendly. The apartment is conveniently located between old quarter and west lake, but far enough to not to be bothered by the honking of their city life.
Justine
Justine, 6-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2019
Do-Yun
Do-Yun, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
13 Dec 2018
I went to Vietnam 3 times so far. The reason I choose this apartment is high rated stars from previous reviewers. It won't take much time to realize this place isn't a good place to stay overall. There is a broken shower and asked for a fix. It's never been done although they promised to fix it after 2 days. Every time I took a shower using akward way of shower head that water coming from side where broken hole is. Sometimes they skip room cleaning. Security guard(old man) seem nice but not helpful at all due to no English speaking. The one thing I like this place is not noisy and spacious relatively. Facility need to be renovated in many ways.
Con
Tony
Tony, 6-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2018
쩐꾸옥 사원과 근접해 있고 시설의 안락함
인테리어도 너무 좋았고 산책하기에도 좋은 위치
바닥이나 침대 시트가 깨끗하나, 자세히 구석구석 먼지와 지문자국이 많았고, 시트에 얼룩이 보임
다시 재방문 할 의향이 있음
Excellent choice for a couple looking for a nice space and to be away from the bustling old quarter,but close enough to walk there. Really nice area by the lake and surrounded by a lot of local food. Safe and clean! Thoroughly enjoyed our stay!
Stella
Stella, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2017
Super Great!
Room was very clean and modern. Staff there wwas so kind so that we enjoyed staying there. If you are considering staying near tay ho lake then this hotel should be highly recommended .
Tolles Apartment in idealer Lage zwischen der überlaufenen Altstadt und dem hippen Viertel am Westlake. Gute lokale Restaurants (Pho Cuon probieren!) und ein Congs Caphe sind um die Ecke. Mit einem Grab Bike (buchbar über eine App) kommt man für wenig Geld überall hin. Die Wohnung war tiptop, hatte Superbettwäsche, schnelles Wlan und sogar einen Whirlpool. Alle waren sehr freundlich! Beim nächsten Mal werde ich es wieder buchen!
Teerapol
Teerapol, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2017
Good choice for couples
Great
Verified traveller
2-night romance trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2017
Giường đệm chưa sạch lắm, vẫn có mùi, hơi bất tiện khi ra ngoài muộn hoặc về trễ. staff thân thiện, hỗ trợ nhiệt tình, địa điểm di chuyển thuận lợi :)