Terrible to check in. This is an apartment on a 3 rd floor. No one was there to check in. I was luck , the taxi driver helped and called the owner. Still , the owner insisted that I have to have internet. At 10 pm how can anyone get a SIM card in Italy. They would not give the code to get in the building before hand. You have to have internet access to talk to them. However , check in with their website, they provide the access code to the building. There are 70 steps to to the unit. A terrible experience to check in. Lack of disclosure about access , steps , and the fact that this is not a hotel. And yuy must have internet to get in. Do not get this place.