Cafe Solaris - āļŦāđāļāļāļāļēāļŦāļēāļĢāļāļļāļāđāļāļāđāđāļŦāđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāļēāļāđāļāļāđāļēāļāļāļēāļŦāļēāļĢāļāļēāļāļēāļāļēāļāļī āđāļĨāļ°āđāļŦāđāļāļĢāļīāļāļēāļĢāļāļēāļŦāļēāļĢāđāļāđāļēāđāļāđāļēāļāļąāđāļ
The front desk only half of them were helpful. The other half knew nothing about the restaurants and making reservations. The conciergeâs were there to sell you a tour and membership and not much help otherwise. The service was great at most of the restaurants. The rooms were very clean and comfortable. The hotel over all was very clean. We had a nice stay.
Maria
āļāļĢāļīāļ 7 āļāļ·āļ
8/10
Bom hotel, porÃĐm mais distante e as comidas e bebidas nÃĢo sÃĢo boas
Andrea
āļāļĢāļīāļ 3 āļāļ·āļ
10/10
Todo excelente. Buen servicio, la habitaciÃģn sÚper cÃģmoda y bonita.
MarÃa Guadalupe
āļāļĢāļīāļ 4 āļāļ·āļ
10/10
En general, una excelente estancia. Todo el staff fue super amable y servicial. MenciÃģn especial a Herlinda de las pizzas, excelente pizzaiola y muy carismÃĄtica. Esperamos volver pronto con familia y amigos.
The resort was a short drive from Cancun airport. The staff were all very helpful. Property was clean and well kept. It is joined with its sister resort, Royal Solaris, so we had the use of their facilities as well. We preferred to stay on the GR side though as it is a smaller and quieter resort. We had great meals at the A la Cartes and the breakfast buffet in the Solaris Cafe was excellent. This resort is at the beginning of the hotel strip so you would need to take the bus to get to the shops.
Just a few cons for us:
- Although the beach was nice and there were lots of chairs, we werenât able to swim much as red flags were posted all week. We had a couple of days where one small section had a yellow flag. Hopefully it was just a fluke of the weather that week.
- Our room was on the 4th floor. We had to climb many stairs to get to it. There were a lot of stairs all over the resort to get to different places.
- The air conditioner was quite loud. Our room had a bit of a smell to it.
- The resort was a bit outdated. We would have liked to have a balcony off our room.
- The lobby bar was small so not really anywhere to go for a drink in the evening. No beach bar either. So had many stairs to climb to go for water, etc.
matthew
āļāļĢāļīāļāđāļĢāđāļĄāļāļāļīāļ 7 āļāļ·āļ
10/10
Iâm from NYC and Iâve been here three times now, I just love the design, the food, and EVERYTHING they offer. itâs the best hotel for me so far, and Iâll always stay here whenever I go to Cancun.
It is a great place and we have been going here for years. We enjoy every area and now it has been refreshed, it has been great. The captain Darwin is so helpful and kind. Riky at Marco Polo is the best. Samanta was so helpful at check in. This place is our favorite but maybe they could the menu once a week or so!
KARIN
10/10
Romina
āļāļĢāļīāļ 2 āļāļ·āļ
10/10
Kim
āļāļĢāļīāļ 8 āļāļ·āļ
8/10
I have stayed at this property a few times before, and it has never disappointed. The staff is great and it is very family and kid friendly. The food is good, nothing to rave for, however
I do have to let
You know the drinks at pool, seriously need to improve. We asked for drinks and most of them tasted like mescal, I know a piÃąa colada , banana daiquiri or Bloody Mary do not contain mescal, mind you I didnât ask if thatâs what was added but thatâs what they tasted like. I didnât ask for anything else after that so wasnât sure if it was just the poolâs bar to be honest .
Absolutely love this resort! Food and drinks are great. Wish they didnât allow people to leave towels on chairs all day. Need more chairs or someone making sure people actually use their saved chairs. Over all great resort.