Shandon Hotel puts you a short five-minute drive from Royal Botanic Gardens, Kew and Thames River. Guests will have free perks such as WiFi and self-parking. This Victorian hotel is also within a short drive of Twickenham Stadium and Eventim Apollo. Fellow travellers say great things about the helpful staff. Public transportation is close by: Richmond Underground Station is only 5 minutes on foot.
Languages
English, Italian, Portuguese, Slovak, Spanish
At a glance
Hotel size
23 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Facilities
Built in 1840
Victorian architecture
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 722217567
Also known as
Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond
Frequently asked questions
Does Shandon Hotel offer free cancellation for a full refund?
Yes, Shandon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shandon Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shandon Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Shandon Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Shandon Hotel like?
Shandon Hotel is a short 5-minute walk from Richmond Underground Station and 13 minutes' walk from Thames River.
Shandon Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
26 Jan 2025
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2025
Lovely and clean
Good stay for the price. Decor a little dated but what I appreciated the most was the cleanliness of the room and bathroom. Shower was great and the mattress was very comfortable. Perfect for those living out of town and needing to travel to London to visit their offices.
P
P, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2024
Great Location
Great location and value for money.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Sergejs
Sergejs, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Victoria
Victoria, 2-night trip
Verified Hotels.com guest review
6/10 Good
23 Nov 2024
J
J, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 Nov 2024
P J
P J, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 Nov 2024
Not great
Booked my son in and felt bad about leaving him there when I saw it. Not good
Matt
Matt, 2-night trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2024
Run down is an understatement
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Derek
Derek, 2-night family trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2024
Great location...with free parking. Perfect for london visit.
Helen
Helen, 1-night trip
Verified Expedia guest review
6/10 Good
2 Oct 2024
Very clean. Hôtel needs more work to be done. Broken glass on picture frame to be replaced. Room curtain needs to be replaced. Front desk needs painting or being replaced. Ito with old windows
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
2 Oct 2024
I can not believe Expedia would even list this property as a place to stay! Had it not been too late for me to leave, I would have run so fast. Please do not consider this a safe place to stay. The room was out of a horror movie and dirty. Tattered and torn curtains from curtain rod down, they smelled of a 100 years dust. The carpet was no better and the beds were boxes with the worst old pillows I have seen. I slept on my on my sweatshirt and laying towels on the carpet to the bathroom so I wouldn't catch something. Luckily no bed bugs!
The bathroom equally dirty with a pubic hair on the top of the toilet seat. A piece of dried gum was also on the headboard. the worst place I've stayed in 40 years. The guy behind the counter unapologetic, rolled his eyes at me. I left the next morning without a shower to find another place to stay. I hope I have saved someones trip to this "Hotel" what a joke, Shandon, shame on you.
Marie
Marie, 2-night family trip
Verified Expedia guest review
6/10 Good
2 Oct 2024
It is at best a glorified bedsit, shabby not very clean
Curtains hanging off with holes
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Sep 2024
Jean
Jean, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
Lisbeth
Lisbeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
This was a perfect place for my daughter and I to stay. It’s very basic and perfectly adequate. Short walk to town, able to watch locals bustling about, very helpful staff (esp Sara), clean, small shower but amazing water pressure.
Tami
Tami, 3-night family trip
Verified Hotels.com guest review
6/10 Good
9 Aug 2024
You pay for what you get
Jay
Jay, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2024
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2024
Nice location
Great stay. Very happy will come back
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Jul 2024
Needs more care and attention
Friendly welcome however my room could have done with a thorough clean. Ine of the curtains was ripped and tatty on one side and the bathroom needed a proper deep clean and descaling of the shower head. Hairs and bottle marks at the back of the bath. Toilet seat either needed bleaching or replacing as very yellow around the rim and underneath. Coffee stains on one of the lamps. Did speak to manager who said he would speak to housekeeping but won't be staying again. Disappointed
Carol
Carol, 1-night business trip
Verified Hotels.com guest review
6/10 Good
12 Jul 2024
It was okay.....
Lets be honest, its a no frills overnight stopover. Its no good for a romantic getaway unless you are foreseeing a divorce. Great shower. Very small double bed.
It was adequate for our needs but look elsewhere if you are seeking comfort.
Julian
Julian, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Jul 2024
Very basic. Definitely not worth the money.
The room was in the basement and smelt damp.
Needs updating.
Convenient for train service and close to shopping area.
Staff were friendly.