The hotel staff is very polite and welcoming. However, despite the name ‘Waterfront,’ the location is somewhat misleading. While Maps view might give the impression that it’s close to the V&A Waterfront, it’s actually around a 20-minute walk, as the direct route is blocked by a container port, train tracks, and fencing. This isolation, along with the views of industrial activity, makes the hotel feel quite cut off from the vibrant V&A area. Unfortunately, I wouldn’t recommend staying here if easy access to the Waterfront is important.