todo estuvo excelente excepto el desayuno que era muy poco apetecible y pequeño. Le falta orientacion a la comida occidental
JAIME
ทริป 2 คืน
8/10
酒店整體來說很不錯,近東京站超方便,缺點是,太近電車路軌,讓睡得不好的人很易醒
Abo
ทริป 3 คืน
10/10
Great location and very good service.
Marcus
ทริป 3 คืน
10/10
L’hôtellerie de luxe au pied de la gare de Tokyo. Le personnel aux petits soins. Les chambres très confortables et luxueuses. Magnifique !
Fabrice
ทริปกับครอบครัว 2 คืน
10/10
SUNGGAK
ทริปกับครอบครัว 1 คืน
10/10
清潔で快適だったです。
Akira
ทริปกับครอบครัว 1 คืน
4/10
Checkin staff adequate but not friendly. By mistake we booked 1 room for 1 person not 2 people. We own the mistake however we couldn’t believe they calculated and charged for a 2nd person another $108. Then to add insult, we got a letter slipped under the door saying they made a mistake in calculation and we owed another 200 yen. Seriously the paper, envelope & time would have been worth more than 200 yen. We looked up on hotels.com which is how we booked and each night we looked at the room price was the same with 1 or 2 people so why the extra charge. What a rip off.
We come to Japan every year and love the location but will never stay in this hotel again nor advise others to. They were not going to compromise at all not to mention the 200 yen. It’s not like they could charge a random person to stay in the room and it was set up for 2 people. Not a great start to our Japan holiday. Very disappointed. This is our 6th trip to Japan and I am pleased to say we have never been treated like this anywhere else in Japan.
David J
ทริป 1 คืน
10/10
Good rooms. Worth upgrading to a larger corner room.
mark
ทริป 5 คืน
10/10
Arrival exhausted from 19 hr flight. Woke at 2 am starving and husband (diabetic) was assisted to local 7-11 for snacks by lovely concierge gentleman. 10 star service!!!
ANN
ทริป 1 คืน
8/10
Kenji
ทริป 1 คืน
8/10
EIKO
ทริป 2 คืน
10/10
Andrea
ทริป 3 คืน
4/10
Fenqiang
ทริป 3 คืน
10/10
Friendly and helpful staff.
Kenji
ทริป 1 คืน
10/10
Very pleasant stay, great service and staff were eager to help.
The room size was small, better suited for business travels for 1 person.
Breakfast was very high quality with good options and the hot egg dishes were delicious.
We enjoyed our stay very much
priscilla
ทริป 1 คืน
10/10
Good location to main Tokyo station except that the limousine airport bus does stop at hotel itself on arrival.
All Staff were very helpful and esp the team with Saito san and he himself. Went all way to show me directions to take the Narita express for departure to Narita airport
Breakfast spread was good and delicious
Keng Seng
ทริป 5 คืน
10/10
Amazing hotel and location. Beds are a bit firm but we adjusted. Would stay again!
Karen
ทริป 3 คืน
8/10
Sometimes during the stay, I can smelt some diesel smell. Don’t know if the hotel is above the train station or not. Therefore, I turn off the air conditioning and just open the air purifier instead and the smelt was gone.
Carrie Ka-lai
ทริป 1 คืน
10/10
This was a perfect location for us. Our time in Tokyo was limited so we wanted a central location to Narita and the Shinkansen. Very comfortable room and beds. Staff was exceptional. Enjoyed our stay! Liked the B1 shops, bakery, bookstore access.
Richard
ทริปกับครอบครัว 2 คืน
8/10
Yoshikazu
ทริป 2 คืน
10/10
Perfect
Location ideal for onward train travels and Tokyo centre
Hotel staff amazingly gracious and welcoming