เกย์ลอร์ด ร็อคกี้ส์ รีสอร์ทแอนด์คอนเวนชั่นเซ็นเตอร์

Stayed here for a quick overnight before a flight. Not a bad drive to the airport at all and the grounds were beautiful. I wish we could have stayed longer to enjoy more of the amenities. Next time we are in Denver we will make an effort to return!

My family and I were due to stay at the hotel on a Sunday night. We were driving from the Breckenridge area but work up to a snowstorm and we are not comfortable driving on icy roads without young kids. I was apparently too late to cancel the reservation and have tried to plead with the hotel. However, the hotel has told me only hotels.com can refund me. Hotels.com subsequently has informed me that the hotel will have to approve the refund. I find it ridiculous that the hotel management has no understanding or grace in the situation. I'll accept a credit to use in a Marriott or a refund, but no refund tells me that this place has poor ethics and no concern for their customers.

Sadly a complete let down. I understand that Covid can be a huge cause of issues, but that had nothing to do with the issues we had. First night we ate at the sports bar...sat 30 mins before we were asked for even a drink order. The hostess ended up taking the order and the wrong food items were delivered. We were hungry, so ate them anyways. We moved to the lobby bar where there were dozens of open tables, but they were all littered with dirty glasses and trash. We ended up asking the bartender for a rag to wipe something down to sit at. We played a game on one of the tables for almost 2 hours and not ONCE did anyone come out and clean the tables. Trash cans were overflowing as well. You can’t tell me that Covid cleaning was happening there. No cleaning was. The last night we ate at the steakhouse and spent $390 on marginal at best food. Both of our filets were served rare (like blue) and we sent them back only to get them back charred on the outside and still rare on the inside. Sent back for a 2nd time and they came back well done and inedible. The only employee who tried to rectify it, was the busboy. Our waiter was oblivious. I had chicken which was bland and tasteless. The crab cakes were amazing as was the dessert we had. Overall it was just a huge disappointment. I will be reaching out to the food and beverage director as well. Not to be a jerk, just to let them know so hopefully they can make the next persons experience better. Overall, the Hotel is beautiful.

We were so disappointed in our stay at the Gaylord. They charged us an extra $96 per night in fees, taxes and parking, on top of an already expensive nightly rate. There were no available appointments to book for the pool or extra activities. The bartender was extremely rude when we tried to use our free drink coupons that were given to us at check in. There are only two restaurants open and they are both ridiculously expensive! We spent $144 on a meal that was basically bar food. We ended up checking out a day early because we were spending so much money and there was nothing to do at all. One night at the Gaylord cost us $482. We will never stay at the Gaylord again.

It’s amazing, but self parking is ridiculously expensive, and they also charge you a resort fee.

Stay was okay. Lines for food and drinks were very long had to wait 30 minutes or more to get a drink. Food we waited on for almost two hours. Beds were not comfortable and the pillows were terrible.

Ok stay . Hotel has a lot of potential but the room had food and papers left on the floor from the guest before .

Awesome stay...wish we could’ve enjoyed more activities. We are going to book one in Dallas next.

We had a great time at the hotel. The staff is great, we weee celebrating our anniversary and they not only upgraded our room the fact

This was not my favorite Gaylord. I much prefer Nashville or Orlando. The name is a little deceiving. The hotel is still about a 45 minute drive to the Rockie Mountains! Due to covid, I assume, most of the restaurants are not open throughout the week. They don’t open until weekends. This was never explained to us, so we ended up eating a lot of the same foods over and over until more restaurants opened up. Due to covid, you need reservations just to go to the indoor pool. Guests services were very nice. Anytime I called down for items, they were very friendly and happy to help.