2/10 แย่
21 มี.ค. 2019
I made numerous attempts to get in contact from the management/owner of the residency, but never got through. Prior to checking in at the residence I asked a staff member of Holiday Inn to make contact but she did not get a hold of anyone to speak with on my behalf. Upon arrival, I did not see a single soul to greet us and give us the key to our room. After waiting for an hour in the cold I went to go seek assistance in a police station nearby to contact the manager/owner of the hotel and no one picked up the phone to communicate. So, with my family exposed to the cold and as the sunlight was fading to end the day, I had to find another place to stay. I was totally ripped off.
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