โรงแรมโคเรนดอน วิลเลจ อัมสเตอร์ดัม

Staff are quite rude since the moment of check in, we also had to wait for the shuttle at the airport for more than 1 hour even if we called them 5 times, definitely not staying in this hotel in my next layover

I tried to cancel my reservation because I wasnt allowed to leave the airport because I came from istanbul ... so hotel.com asked the hotel to refund meand they would not... it was out of my control ...and they still wouldnt... so I would not book here anymore....

We do like the rooms / food /entertainment, but we didn't like that the hotel is also crowded with temporarily season workers, wo are hanging around the hotel smoking cigarettes and drinking bear in front of the entrances. Feels uncomfortable.

Very nice hotel, very clean. Just know that you will have to pay €17.50 for the parking for the night.

A nice hotel which has clearly had money spent on it. I stayed 3 nights and it was very noticeable that staff training here is very lacking. There seems to be zero staff or brand culture and a high lack of true professionalism you would find at a Sofitel, Marriott or Hyatt. The games room was fun for our 7 year old and the 747 plane was a real treat. Last thing to say is that if you do not upgrade to all inclusive food then you are kind of abandoned as there is no cafe or eatery to just sit and relax unless you wish to choose the 5 dishes available on the ala carte menu in the sky bar area. I would come back here again, but only as a one night before a flight. The most stand out part was the reception staff telling us things we could do locally as we were checking out. Perhaps this was best explained when we checked in!? Again an example of the lack of real training or brand culture.

The room was not really clean and covid 19 testing container was in the premise. It was never been informed before.

The apartments are loaded with construction workers staying longer term. They hang out in large numbers by the designated smoking area. My wife did not feel safe going for a cigarette alone. Dishes were dirty in the apartments. The lady organizing the bus schedules was rude. After we found out most of the times for the city shuttle buses were booked we thought we would the take the shuttle to the airport and catch the train to center, the lady organizing the buses scolded my wife and said we can only use that shuttle on day of departure. This is not a 4 star hotel.

It is a real resort! All inclusive options were available but we didn't know that at the time of booking.

Poor shuttle bus service. Updated timescale due to this pandemic, but drivers don't commit to any of the times. waited for 3.5 hours before having to get a taxi

Horrible i have nevet stay in a 4*hotel that i had to complain so much about cleaning 5 times i had to complain without anything being done . My skin is breaking out from bed bugs One in my face..really a nightmare. I have never had to pay for a 4* hotel and have so much problems. That i had to take pictures Negligence during c19 is not ok for any hotel and i think people pay money to feel safe not to get sick.