I had the room closest to the front door, on the street side. It is a busy street, so there was a constant noise of traffic. Also, the doors of the rooms close with a loud bang.
The only shared bathroom on my floor was constantly locked, with no noise coming from inside, so I'm assuming it was out of commission. The bathroom I tried in de basement was old and beaten and in need of fixing up. The knob for selecting temperature was stuck on hot and the only space for placing clothes was a questionable set of unfinished wooden shelving.
The mattresses were not the best, the linnens were tattered and stained and the pillow provided little support and was extremely lumpy.
During my stay, I had no interaction with any staff (never encountered anyone), so can't speak to their level of service. Also did not see the kitchen, so no information on that either.
The rooms require a passcode and without providing any details here, I would consider the method of distribution of those codes insecure. I would suggest changing that to a more personal approach.