Skip to main content

Lock & Key Hotel

4.0 star property
Hotel with restaurant, near Royal Albert Dock

Choose dates to view prices

Photo gallery for Lock & Key Hotel

Spacious Double/Twin | Premium bedding, in-room safe, desk, blackout curtains
Restaurant
Front of property
Cozy Double | Premium bedding, in-room safe, desk, blackout curtains
Front of property
In the heart of Liverpool, Lock & Key Hotel offers a warm welcome with a coffee shop, bar, and restaurant. Connect to WiFi and enjoy concierge services that make your stay extra special. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding
  • Off-site parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Spacious Double/Twin

Spacious Double/Twin | Premium bedding, in-room safe, desk, blackout curtains

Spacious Double/Twin

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Electric kettle
Laptop-compatible safe
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double

Cozy Double | Premium bedding, in-room safe, desk, blackout curtains

Cozy Double

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Electric kettle
Laptop-compatible safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double/Twin

Standard Double/Twin | Premium bedding, in-room safe, desk, blackout curtains

Standard Double/Twin

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Electric kettle
Laptop-compatible safe
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Restaurant
Ropewalks Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
8.4 out of 10, Very good, 821 reviews
The price is ฿1,688
฿2,128 total
includes taxes & fees
17 Dec - 18 Dec
Ropewalks Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
15-17 Duke Street, Liverpool, England, L1 5AP

What's nearby

  • Liverpool ONE - 2 min walk - 0.2 km
  • Royal Albert Dock - 7 min walk - 0.7 km
  • Cavern Club - 8 min walk - 0.7 km
  • M&S Bank Arena - 9 min walk - 0.8 km
  • The Beatles Story Museum - 9 min walk - 0.8 km

Getting around

  • Liverpool (LPL-John Lennon) - 16 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester (CEG-Hawarden) - 57 min drive
  • Liverpool Central Station - 7 min walk
  • Liverpool James Street Station - 10 min walk
  • Liverpool Lime Street Station - 11 min walk

Restaurants

  • ‪Thoughtfully Cafe - ‬4 min walk
  • ‪Clockworks - ‬1 min walk
  • ‪Salt House Tapas Liverpool - ‬3 min walk
  • ‪Kazimier Garden - ‬1 min walk
  • ‪Albert's Schenke - ‬3 min walk

About this property

Lock & Key Hotel

Lock & Key Hotel puts you in a great location, within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, The Beatles Story Museum and M&S Bank Arena are within a 15-minute walk. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 700 ft; booking required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Frequently asked questions

Does Lock & Key Hotel offer free cancellation for a full refund?

Yes, Lock & Key Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lock & Key Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Lock & Key Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Lock & Key Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Lock & Key Hotel?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) and Mecca Bingo (10-min drive) are both nearby.

Are there restaurants at or near Lock & Key Hotel?

Yes, there's an on-site restaurant.

What's the area around Lock & Key Hotel like?

Lock & Key Hotel is in Ropewalks, a short 7-minute walk from Liverpool Central Station and 9 minutes' walk from Royal Albert Dock.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Lock & Key Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.6

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its quality, taste, and variety, with many guests enjoying the full English and a la carte options. (14 reviews)
  • Parking options were convenient and discounted through Q Park, located nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Bar
Drinks
Shower
Food
Restaurant
Boutique hotel

Reviews

10/10 Exceptional

Staff very helpful
Dionne, 2-night trip

10/10 Exceptional

Loved our stay
Wendy, 2-night trip

10/10 Exceptional

Lovely friendly hotel. Would happily stay again.
Simon, 2-night trip

8/10 Very good

Very welcoming staff. Room very clean and fresh but felt a little tired. Would not hesitate to recommend for a wee short break. Central so very handy for our Liverpool visit.
Mary, 1-night trip

10/10 Exceptional

The property was lovely, the lady on reception was nice and welcoming when we arrived. The room was modern and easy to relax in, we just couldn't get the heating on but the lady on reception was amazing again and provided a portable heater. The beds are very comfortable and overall we had a great stay :)
Marcus, 2-night trip

10/10 Exceptional

lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
Tom, 1-night trip

10/10 Exceptional

Great location

Great Location very friendly staff and great cafe serving excellent breakfast A few sighs of wear and tear but it wouldn’t stop me returning
Elizabeth, 1-night trip

8/10 Very good

One night at Lock & Key Hotel

Really enjoyed the stay at this hotel. The staff are very friendly, the rooms are great and there is an excellent bar. The location is also very central.
Sean, 1-night trip

10/10 Exceptional

The staff was really nice. The breakfast excellent egg Benedict.
yasmine, 2-night trip

10/10 Exceptional

Lovely stay but could do with putting the prices on the breakfast menu so that you don't get a shock when you pay.
Trudy, 1-night trip

10/10 Exceptional

Lovely stay

Lovely cosy hotel with brilliant staff. Only tiny thing is the website says there are mini bars and free milk in the rooms but we didnt have one. Brilliant location whilst still being quiet, with unique decor.
Sarah, 1-night trip

10/10 Exceptional

Beautiful little hotel

Absolutely beautiful rooms, perfect location lovely breakfast and excellent service. The only downside was work been carried out on, I assume, the building next door which started banging next to our room before 8am.
Chantelle, 1-night trip

10/10 Exceptional

Perfect

Perfect stay with lock and key will definitely be back ❤
C, 1-night trip

10/10 Exceptional

Staff really good
Rodney, 1-night trip

8/10 Very good

Fab weekend break

My partner and I had such a great weekend away, nice hotel friendly staff. Fluffy towels very comfortable bed, for us the only thing that mared our break away were the pigeon outside our bedroom window
C P, 1-night trip

10/10 Exceptional

What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
Anthony, 2-night trip

6/10 Good

Fine

The location is good and the staff are friendly. The decor is nice but tired. The shower ran cold and tv didn’t work. The windows looked out onto brick walls. It’s fine for one nights stay.
Laura, 1-night trip

8/10 Very good

This is an very old building with no elevator, so we have to halt our luggage through the stairs. The location of the hotel is very good, close to the shopping mall and the Royal Albert Dock.
Carl, 1-night trip

6/10 Good

Great location, friendly staff. Rooms cleanliness not up to standard of price / what’s advertised / pictures. Daily room cleaning was also cursory. Lots of the furniture looked heavily used. Wasn’t a dealbreaker but given the price and advertising as bespoke/boutique, did not meet expectations.
Daniel, 3-night trip

8/10 Very good

Great Hotel, will be back

Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Graham, 2-night trip

10/10 Exceptional

I booked a smaller room than usual, and was worried the bed wouldn’t be big enough (I’m a pretty big guy, and I was sharing with my wife). It was bigger than it looked, and we had a great sleep at the end of a great night. The bar makes an amazing Tiramisu Espresso Martini, too.
Christopher, 1-night trip

6/10 Good

Excellent location, friendly team

Fantastic location, easy access to transport, restaurants and shopping. The staff are really lovely and helpful and friendly (like everyone we met in Liverpool!) it’s a great big old house and full of character, and we booked a ‘spacious room’ which was indeed spacious and comfortable, with a huge bed (very comfy). Although on top floor (stairs, no lift), there was nothing in the way of view - just brick walls - and the decor (dark grey paint/black wallpaper with colour floral pattern and mostly black carpet) made the room feel somewhat dark. Skylight in bathroom helped. Shower fabulous. Very tired looking grout/sealant in shower area (grimy and mouldy), and generally furniture tired, chipped, a bit on the shabby side. A lot of scuffed paintwork etc. no fridge in room but reception happy to let us use theirs. We had a great stay overall, just suggest a bit of a refresh.
S L, 2-night trip

10/10 Exceptional

Very good

I would thoroughly recommend this hotel, very central. The staff were very helpful and friendly, and wanted to make my stay as comfortable as they could. There is a small but good restaurant and over all the place is very quirky. There was a good fan in my spacious room. They take a £50 deposit on credit card but hopefully that will be returned to my account as I left the room as I found it.
Dr JI, 3-night trip

10/10 Exceptional

The shower was constructed so that it would always flood the bathroom floor, the shower worked well but was too open to the bathroom
Michael, 1-night trip

8/10 Very good

The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.