Sir Dawda Kairaba Jawara International Conference Center - 3 min drive - 2.2 km
Senegambia Craft Market - 3 min drive - 2.3 km
Bijilo Beach - 9 min drive - 2.3 km
Getting around
Banjul (BJL-Banjul Intl.) - 37 min drive
Airport shuttle (surcharge)
Restaurants
Gusto - 3 min drive
El Sol - 16 min walk
kadie kadie restaurant - 18 min walk
African Queen - 3 min drive
The Vineyard, Gambia - 10 min walk
About this property
Metzy Residence Hotel
Metzy Residence Hotel is a great choice for a stay in Serrekunda. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a children's pool, a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
75 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free self-service breakfast each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children's pool
What to do
Beach nearby
Working away
Business centre
3 meeting rooms
Conference centre (3229 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
3 buildings/towers
Built in 2017
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Electrical adapters/chargers
Food and drink
Fridge (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards and cash.
Also known as
Metzy Residence Hotel Serrekunda
Metzy Residence Serrekunda
Metzy Residence Hotel Hotel
Metzy Residence Hotel Serrekunda
Metzy Residence Hotel Hotel Serrekunda
Frequently asked questions
Does Metzy Residence Hotel offer free cancellation for a full refund?
Yes, Metzy Residence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Metzy Residence Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Metzy Residence Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Metzy Residence Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Metzy Residence Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Metzy Residence Hotel?
Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Metzy Residence Hotel and nearby?
Metzy Residence Hotel has an outdoor pool and a garden.
Are there restaurants at or near Metzy Residence Hotel?
Yes, there's an on-site restaurant.
Does Metzy Residence Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Metzy Residence Hotel like?
Metzy Residence Hotel is a short 19-minute walk from Kololi Beach and 12 minutes' walk from Tropic Shopping Centre.
Metzy Residence Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
4 Aug 2024
It was my second stay at Metzy. The staff so very friendly and accommodating. Only wish for more variety breakfast for non pork nor beef eaters.
Leshonda
Leshonda, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Gueladio
Gueladio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 May 2024
We had a great time. Staff was great, friendly, and very accommodating. Rooms were spacious
Donna
Donna, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 May 2024
Great staff and obviously in the process of making improvements
Donna
Donna, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
22 Apr 2024
My stay was really nice, the only downfall was the internet had no wife for best part of my stay, I had to go out of the room to get it… staff are very professional and very polite…. Will def recommend and will stay here again
Michelle
Michelle, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Apr 2024
I like there was security gate. The cook did outstanding on the food. The cleaner alway provides extra', they alway accommodate. The staff at desk was protest of they guest piracy. My room had a view of lots natural, on last a saw a monkey, lors birds, and butterfly.
Gloria
Gloria, 12-night trip
Verified Expedia guest review
10/10 Exceptional
12 Mar 2024
The staff at the property were excellent. Everyone was very friendly, helpful and very accommodating. We ended up staying there nearly 3 weeks and in that time it was comforting to know that staff was concerned for you if you were away from your routine. This was particularly reassuring as we were two senior women travelling without our husbands. We felt very safe.
If there was an issue with anything the issue was addressed in a timely manner. It is clear that the facility is working to improve the quality of its property. Without a doubt I would recommend this property as a great place to stay.
Donna
Donna, 6-night trip with friends
Verified Expedia guest review
6/10 Good
8 Mar 2024
On a whole the staff was welcoming, polite and very professional. Couldn't come to the reasoning for only 1 bottle of water in the room on arrival. Service was slightly slow when requested anything for the room. A few things that needed to be put right, No shower gel in the dispensers, Do not disturb or room cleaning required did not work. Flushing of the toilet jammed but I worked it out before I left so that it the water never kept running all the time in the system. All in all a pretty comfortable stay.
Margery
Margery, 7-night trip
Verified Expedia guest review
10/10 Exceptional
2 Mar 2024
Great hotel
Fabulous friendly hotel great for children lovely pool spacious rooms with air con cleaned every day great breakfast with different choices daily we had a brilliant 2 weeks definitely go back again
Beverley
Beverley, 14-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Jan 2024
Staff are friendly exceptionally hardworking and enjoying their job
Musao Mary
Musao Mary, 14-night romance trip
Verified Expedia guest review
6/10 Good
22 Jan 2024
Room and bed are confortable. But the staff who take care of cleaning and cleanliness do not do their job well, especially in the toilets. More effort will be needed to provide customers with clean towels. The swimming pool is very beautiful
MAMADOU LAMINE
MAMADOU LAMINE, 6-night trip
Verified Expedia guest review
4/10 Fair
3 Jan 2024
Hotel from Hell
Location was good but the access road needs upgrading. The whole building needs refurbishing because of poor maintenance the building is dilapidated. Aisha was a fantastic receptionist always trying her best to solve difficult issues. Cleaning was extremely bad. Breakfast choice was limited. A big Shout out to Ibrahim in the restaurant.
Christiana
Christiana, 11-night family trip
Verified Hotels.com guest review
4/10 Fair
3 Jan 2024
There’s potential in the hotel
The hotel needs to be closed for serious refurbishment, maintenance is poor cleanliness is poor staff shortages lack of training
Simeon
Simeon, 11-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 Jan 2024
The Metzy Experience
The Metzy Hotel has potential but requires:
1. Capital injection to upgrade facilities and improve the structure generally.
2. Trained and effective management team to support main areas of services
3. Cleaning staff- they are continuously under strain and ill equipped to carry out their work.
The location of the hotel is ideal with access to other resorts, businesses and local communities.
Isha at the reception desk was vey helpful and professional. She however needs support from management as she takes a lot of customer grief.
D
D, 11-night family trip
Verified Hotels.com guest review
6/10 Good
7 Dec 2023
Janny Hendrika
Janny Hendrika, 11-night trip
Verified Expedia guest review
10/10 Exceptional
6 Dec 2023
My Metzy Residence Hotel Stay
A-metzy-ing! I felt safe and well taken care of at Metzy. The ambiance was great, the staff were friendly and responsive. The meals were decent and the housekeeping did a good job with amazing honesty. The power supply was mostly on and outages lasted only five seconds at most. The internet connectivitty was good. It would be even better if the management fixes the wall of the dining room and positions the breakfast chef outdoors. Keep up the good work Metzy.
Victor
Victor, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2023
Our 4tb stsy
Patricia
Patricia, 14-night romance trip
Verified Expedia guest review
4/10 Fair
20 Nov 2023
1st impressions the hotel looked nice. But there many renovations going on which should have been completed in the low season & not at the start of the high season..
Breakfast was describe as a buffet, but one always had to ask for milk, bread, rolls, juice & even glasses / cups..
Wi-Fi was a hit & miss. Router kept on disappearing during the day & would return if one queried where it had gone.
Swimming Pool looked nice, but unfortunately to much chlorine as it affected the eyes & skin. No real service for those @ the pool for drinks & food - one had to go into the restaurant. Food was expensive.
Staff were always friendly & helpful.
Simon
Simon, 25-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2023
Great property
Idrissa
Idrissa, 2-night business trip
Verified Travelocity guest review
10/10 Exceptional
16 Oct 2023
Good prices
5min to the beach
Friendly staff
Overall: Really good
Hugo
Hugo, 1-night trip
Verified Expedia guest review
8/10 Very good
10 Sep 2023
Isatta
Isatta, 4-night business trip
Verified Hotels.com guest review
6/10 Good
5 Sep 2023
I like the quiet place and the rooms but the services is not perfect
Zaid
Zaid, 1-night romance trip
Verified Expedia guest review
8/10 Very good
31 Aug 2023
Rainey days in Gambia.
The time spent at the hotel was ok the place is old needs a lot of renovation. The area around the hotel needs a lot of work the rain made it very difficult to go in or out .
Antonio
Antonio, 6-night trip
Verified Hotels.com guest review
6/10 Good
18 Aug 2023
Staff was helpful and friendly. Wifi was terrible!!! It was quite noisy as children running about and at the pool. Rooms were clean and would stay here again if they fix the wifi.