The landscaping and the hotel property building plan is quite good. Though the hotel rooms could be quite a walk away from the lobby and the entrance, we did get rooms that were closer than others, so no complaints there! The luggage transportation services and the house keeping service were quite adequate.
Our room had a great view of the lake, the hills and the coast.
The multiple-layered swimming pools are quite good and quite a few activities one could do with the family. Its quite popular amongst the guests and it can get over crowded easily. The only complaint is that the pools close at around 7:00 pm which is not sufficient for a nice, relaxing wind-down of the day, if one has ventured into day time long outside the hotel during the day. The pool needs to be open until at least 11:00 pm for a place like this, especially if one is paying a 5-star hotel costs.
The breakfast is so-so, though the breakfast sitting areas are excellent, the food and drink choices do not do justice for a 5-star hotel.
Overall, a very good hotel which can strive to be better.