I did not have a good stay…. however after speaking to the hotel Manager Jamal everything was made right. It is in speaking to persons who value their guests that the best serve vice is remedied. I commend him for his empathy, professionalism and tact.
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ทริป 1 คืน
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8/10 ดีมาก
12 เม.ย. 2025
Nice family stay at Holiday Inn
It was a family trip to visit Niagara Falls. Loved our stay with clean and decent size room for a family of 4, a couple and 2 kids. We really enjoyed morning breakfast offered. Only one thing I realized is location is little outskirts. I felt having a car is a must.
Girish
Girish, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
10 เม.ย. 2025
Awesome Clean Relaxing Stay
Amazing Staff between the front desk manager and the bar tender. It has a nice bar and grill upstairs. Excellent food and excellent service! Breakfast was clean, cooked well, and well kept. Pool was clean as well!
Joseph
Joseph, ทริปกับครอบครัว 1 คืน
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6/10 ดี
6 เม.ย. 2025
It was ok
Pool area had no towels and alot of ants. The 2 men i seen at the front desk were not pleasant at all
Sergio A
Sergio A, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
6 เม.ย. 2025
Great hotel close to Niagara Falls
It was the nicest holiday inn express hotel we have visited. Clean common areas and room, comfortable beds, and a great breakfast. Would definitely stay there again!
Carly
Carly, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
5 เม.ย. 2025
It was perfect! We had a spacious room with a king-size bed. Very comfortable and wonderfully clean.
Wanda
Wanda, ทริป 3 คืน
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2/10 แย่
31 มี.ค. 2025
The room was huge, but dark and upon entering the room the carpet had what appeared to be large oil stains. I liked the setup of the room. The driveway into the hotel needs to be repaved. Minor things I could’ve overlooked but the front desk agent… what a mess. He was dressed like he was a seventies singer in Vegas & I would’ve overlooked it… if I hadn’t booked
Francine
Francine, ทริป 1 คืน
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10/10 ไร้ที่ติ
31 มี.ค. 2025
Jamie
Jamie, ทริป 1 คืน
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8/10 ดีมาก
30 มี.ค. 2025
Kelly
Kelly, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
28 มี.ค. 2025
Megan
Megan, ทริป 2 คืน
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8/10 ดีมาก
27 มี.ค. 2025
Pretty nice place
Overall the hotel was quite nice and the owners/ staff were very helpful. My only complaint would be the awful smell of the cleaning products they use in the hallway and the fact that every television in the common areas tuned in to Fox News. That seems a little aggressive considering people are likely on vacation and don't particularly want to look at that garbage the minute they walk into a hotel or every time they pass a television within the building. Had there been different stations on each television it wouldn't have been so bothersome but it really was right wing media overload. We rode the elevator with a man who had to cover his face due to the smell of the cleaning products making him nauseous. I don't know why the smell is so strong and overbearing in the hallways because it is not so in the rooms and everything looks very clean.We did enjoy our stay and even extended it. For anyone who doesn't mind very strong smells or right-wing media you would probably be very happy here.
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ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
26 มี.ค. 2025
Victor
Victor, ทริป 2 คืน
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10/10 ไร้ที่ติ
23 มี.ค. 2025
Great Hotel 10 minutes from Niagara Falls
It smelled so good when we entered the lobby! The hotel was clean, comfortable and the staff is super friendly.
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10/10 ไร้ที่ติ
17 มี.ค. 2025
Overall, very nice!
This is a very modern hotel that needs no updating. The facilities and the room we stayed in were very clean. The double queen suite was very spacious.
We went for the sole purpose of getting away with the kids so that they could swim. The pool is small but it is literally as warm as bath water. We went to the pool on Saturday & Sunday and both times no towels were available. You have to go to the front desk and they will give you some. The intense chlorine smell was a bit off-putting but the pool served its purpose.
Overall, the staff were friendly. We went down for breakfast at 10:30 but it apparently closed at 10:00am. Our fault, should have payed closer attention.
The 4th floor bar/light fare food area is open Sunday - Thursday; which I find very odd. You think that they would especially be open on Friday and Saturday nights. There is no room service so we ordered a pizza from a local shop and had it delivered.
Simply a FYI, the elevator is quite slow.