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Hotel Roc et Neige

3.0 star property
Chateau-d'Oex ski hotel with ski storage and restaurant

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Photo gallery for Hotel Roc et Neige

Snow and ski sports
Outdoor dining
Double Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds
Lobby
Meeting facility
Located in the mountains, Hotel Roc et Neige offers a serene escape with a breakfast buffet and rooftop terrace. Relax by the garden, unwind at the sauna, or hit the slopes with ski storage and shuttle service. With free in-room WiFi and concierge services to make your stay seamless.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Spa
  • Free breakfast
  • Bar
  • Ski facilities
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Ski storage
  • Sauna
  • Spa services
  • Meeting rooms
  • Terrace
  • Garden
  • Snack bar/deli
  • Laundry service
  • Concierge services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
$155 nightly
The total price is $161
Oct 12 - Oct 13
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Quadruple Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • Sleeps 1
  • 1 Twin Bed

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Oct 26 - Oct 27
Total with taxes and fees
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About the neighborhood

Map
Route des Monnaies 46, Chateau-d'Oex, 1660

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 5 min walk - 0.4 km
  • Chateau d'Oex Ski Resort - 2 min drive - 1.4 km
  • Gruyère Pays-d'Enhaut Regional Nature Park - 9 min drive - 9.4 km
  • Gstaad Ski Resort - 26 min drive - 16.9 km
  • Castle of Gruyeres - 27 min drive - 26.5 km

Getting around

  • Sion (SIR) - 79 min drive
  • Geneva International Airport (GVA) - 104 min drive
  • Château-d'Œx Station - 6 min walk
  • Rougemont Station - 7 min drive
  • Haut-Intyamon Monbovon Station - 10 min drive

Restaurants

  • ‪Le Relais Alpin - ‬13 min drive
  • ‪16 Bar n' Restaurant - ‬11 min drive
  • ‪16 Art Bar - ‬11 min drive
  • ‪Le Richemont - ‬8 min walk
  • ‪Buvette de L'Arsat - ‬12 min drive

About this property

Hotel Roc et Neige

Putting you near winter activities like downhill skiing, Hotel Roc et Neige is a great choice for your ski vacation in Chateau-d'Oex. Guests indulge in spa services, then grab a bite to eat at the restaurant. A rooftop terrace, a bar/lounge, and a sauna are other features. Ski storage is also available.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 8 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Garden
  • Spa services
  • Sauna
  • Banquet hall

Ski

  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Roc et Neige Restaurant - Onsite restaurant.

Fees & policies

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for CHF 45.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

Does Hotel Roc et Neige offer free cancellation for a full refund?

Yes, Hotel Roc et Neige does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Roc et Neige?

Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Roc et Neige?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Roc et Neige?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Hotel Roc et Neige and nearby?

During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for hiking and mountain biking. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Hotel Roc et Neige?

Yes, there's an onsite restaurant, Roc et Neige Restaurant.

What's the area around Hotel Roc et Neige like?

Hotel Roc et Neige is a short 6-minute walk from Château-d'Œx Station and 7 minutes' walk from Chateau-d'Oex-Praz-Perron Cable Car.

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Reviews

Hotel Roc et Neige Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities

Reviews

10/10 Exceptional

Love the breakfast and staf! Amazing comfortable bed and pillow!
Dawn, 2-night trip

8/10 Very good

A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Kristian, 1-night trip

2/10 Poor

Property is in great location but rooms are outdated. Showers need upgrades Ok , for one night if have no obtions. Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Samir, 1-night trip

2/10 Poor

Disappointed

Not helpful staffs .. broken bed frame and no change of towels!
2-night trip

4/10 Fair

Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Amandeep, 2-night trip

2/10 Poor

Lovely location but horrible hospitality

I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
2-night trip

6/10 Good

Manque un peu de confort. Pas de bouilloire dans la chambre. Les oreillers sont plats.
Rika, 2-night trip

6/10 Good

George, 1-night trip

8/10 Very good

Fint hotell med vacker natur runt om. Finns ingen ljudisolering och man hör tydligt när andra gäster använder toa och dusch och bara pratar. Fin frukost.
Kirsten, 1-night trip

10/10 Exceptional

Nick, 1-night trip

10/10 Exceptional

Rafal, 1-night trip

10/10 Exceptional

1-night trip

6/10 Good

Suet Mui Fiona, 1-night trip

8/10 Very good

Jean Luc, 2-night trip

8/10 Very good

Etwas in die Jahre gekommen und nicht auf dem neuesten Stand. Personal war sehr freundlich und hilfsbereit.
Ronny, 1-night trip

2/10 Poor

Upon arriving at the property, the guest is met with filthy condition very much unlike what appears in pictures on the site, and in a general state of sad disrepair. The rooms are of hostel not hotel quality. Within minutes of arriving there, it became very clear that I couldn't stay there, and that even though we had prepaid for the reservation and it was not cancelable, I would definitely risk forfeiting my deposit in order to avoid staying there. I immediately began looking for another hotel.
Glenn, 1-night trip

8/10 Very good

Très beau sejour

Accueil charmand, hotel vieillissant mais bien entretenu, petit dejeuner avec des produits locaux tres bon et copieux.
Xavier, 1-night trip

10/10 Exceptional

Très bien exposé ! Parfait

Accueil simplifié grâce à la possibilité de récupérer ses clefs via une boîte aux lettres Petit déjeuner complet Possibilité d’obtenir un adapteur prise auprès de la réception Cadre autour de l’hôtel magnifique
Petit déjeuner
Salle
xavier, 1-night trip

8/10 Very good

Hyuphee, 1-night trip

8/10 Very good

Claire, 1-night trip

8/10 Very good

Margaux, 1-night trip

8/10 Very good

Paul-Pablo, 1-night trip

10/10 Exceptional

Nähe vom Dorf und Bahnhof. Schöne Bergsicht rundherum.
Cornelia, 2-night trip

10/10 Exceptional

Hyggeligt og rart sted

Det er et rigtig hyggeligt og “lille” hotel, personalet er meget venlige og hurtige til at slå over i engelsk når man spørger dem!
Helle, 5-night trip

8/10 Very good

Olena, 3-night trip