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JR-East Hotel Mets Shibuya

3.5 star property
Hotel convenient to Shibuya Crossing

Choose dates to view prices

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Lobby lounge
Deluxe Twin for 5 people - Non - Smoking / Residential style | Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Staircase
Experience the vibrant energy of Shibuya at JR-East Hotel Mets Shibuya, where modern comfort meets convenient amenities. Unwind with laundry facilities and connect to in-room WiFi, while multilingual staff ensure a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Laundry facilities
  • Blackout curtains
  • Flat-screen TV

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single for 1 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Single for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single for 2 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Single for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin for 1 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Twin for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Twin for 2 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Twin for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin - Non - Smoking / Residential style

Deluxe Twin - Non - Smoking / Residential style | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin - Non - Smoking / Residential style

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style

Deluxe Twin for 5 people - Non - Smoking / Residential style | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin for 5 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Deep-soaking bath
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Twin Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Double Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room Non smoking

  • Sleeps 2

View all photos for Superior Single Room Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Single - Non Smoking / Residential Style

Desk, blackout curtains, iron/ironing board, free WiFi

Single - Non Smoking / Residential Style

  • Sleeps 2

View all photos for Twin - Non Smoking / Residential Style

Desk, blackout curtains, iron/ironing board, free WiFi

Twin - Non Smoking / Residential Style

  • Sleeps 2

View all photos for Deluxe Twin - Non Smoking / Residential Style

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin - Non Smoking / Residential Style

  • Sleeps 4

View all photos for Deluxe Twin For 5 People - Non Smoking / Residential Style

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin For 5 People - Non Smoking / Residential Style

  • Sleeps 5

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About the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Sky - 3 min walk - 0.3 km
  • Shibuya Scramble Square - 3 min walk - 0.3 km
  • Shibuya Hikarie - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya Crossing - 6 min walk - 0.6 km

Getting around

  • Tokyo (HND-Haneda) - 41 min drive
  • Ebisu Station - 13 min walk
  • Daikan-yama Station - 15 min walk
  • Shinsen Station - 16 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

Restaurants

  • ‪小諸そば - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪LA COCORICO Shibuya - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪水炊き・焼き鳥 とりいちず酒場 渋谷新南口店 - ‬1 min walk

About this property

JR-East Hotel Mets Shibuya

At JR-East Hotel Mets Shibuya, you'll be a short five-minute drive from Shibuya Crossing and Tokyo Tower. You'll have free perks such as WiFi and wired Internet. Also, Yoyogi Park and Roppongi Hills are a short five-minute drive away. Fellow travellers like the overall property condition and public transport. The property is only a short walk from public transportation: Shibuya Station is only steps away.

At a glance

DONE

Hotel size

    • 186 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (JPY 2000 per night; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Shared microwave

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Electronic bidet
  • Shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Housekeeping on request

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1980 for children

Parking

  • Covered self-parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?

Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JR-East Hotel Mets Shibuya?

Sorry, pets aren't allowed.

Is parking offered on site at JR-East Hotel Mets Shibuya?

Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.

What are the check-in and check-out times at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.

What's the area around JR-East Hotel Mets Shibuya like?

JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.

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Reviews

JR-East Hotel Mets Shibuya Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was wonderful, with great variation and very good quality, and the French toast was a standout. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Shopping
Train station

Reviews

10/10 Exceptional

Very helpful staff, great room although small (normal for Tokyo) and perfect location connecting to Shibuya station.
Aadil, 4-night trip

10/10 Exceptional

Great location near river, subway, shopping, and restaurants, but quiet and comfortable.
Thomas M, 4-night trip

10/10 Exceptional

Room was clean. Staff was very friendly and helpful. Had to do laundry a couple times during my stay, so it was very nice to have the laundry facilities in the building. Very short walk to shopping, restaurants, and the Shibuya train station.
Tak, 6-night trip

10/10 Exceptional

Great location and stay
Windell, 4-night trip

6/10 Good

Tiny room
Moshe, 3-night trip

8/10 Very good

Good place to stay

It has a great location at the southern end of Shibuya station. It's near the South gate which is convenient for many JR lines and the Narita express. It's very convenient for getting to Harajuku and Shinjuku. The staff was very helpful with check in and luggage forwarding to Narita. The room was large for Japan - more like a western style hotel. Beds were comfortable enough for a few nights. The bathroom was clean and was fine.
Mary Ann, 2-night trip

10/10 Exceptional

Very clean and comfortable. The staff was fantastic and friendly. Get the breakfast buffet, it’s great!I really love this place.
Jose, 3-night trip

10/10 Exceptional

You can’t beat the location- so convenient to go anywhere. The room is a bit small but enough for myself. Even though my room was right above the train track, the noice was minimal. There are many landmarks nearby, I highly recommend it.
Wenyan, 3-night trip

10/10 Exceptional

The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping.
Mira, 3-night trip

10/10 Exceptional

Nice hotel, it was clean, had a great location and a wonderful breakfast.
Dana, 4-night trip

10/10 Exceptional

Easy access to transportation and walkable to a lot of places of interest.
Leonora, 3-night trip

4/10 Fair

There was little interaction with staff as it was a self-check-in/out sort of place. Basically a budget hotel. The room was extremely tiny and one side was butted against the wall so one person ( of a couple) would have no bedside table. No space to walk when two suitcases are opened. The only good thing is the hot water was constant and pressure was decent. Also the hotel is linked to the shibuya station so rather convenient location
Joanne, 5-night trip

10/10 Exceptional

Awesome property close to everything great location and very nice property
Aidan, 2-night trip

8/10 Very good

Great location
mohammad-ali abdulwahab, 3-night trip

10/10 Exceptional

This boutique hotel in Osaka was absolutely fantastic, and the room had all that you need in a compact Japanese form. Excellent concierge staff. Many supermarkets and corner eats and walkable to Metro.
William, 2-night trip

10/10 Exceptional

Friendly and helpful staff - great location and perfect first place for getting over our jet lag - great breakfasts
Thomas, 3-night trip

10/10 Exceptional

This location is in the heart of shhibuya, I loved my stay here for almost 5 days
Daniel, 5-night trip

8/10 Very good

The rooms were nice and clean and so was the hotel generally speaking. Only complaint was the soundproofing: could hear trains passing quite easily, and could also hear noise from the halls and adjoining rooms pretty well.
Daniel, 4-night trip

10/10 Exceptional

Nice stay in clean comfortable hotel. Excellent location.
Scott, 7-night trip

10/10 Exceptional

Great location with lots of food option within walking distance. Highly recommended!
Tricia Ting Yu, 6-night trip

10/10 Exceptional

Everything is amazing with this property! Right at the heart of Shibuya. Everything is walkable. So many food options and easy access to transportation.
Angeline, 6-night trip

8/10 Very good

Nice staff and service.
Mitsuko, 2-night trip

10/10 Exceptional

The staff were very kind and curteous and the hotel was in a great location.
Natalie, 3-night trip

10/10 Exceptional

Amazing experience for first time in Tokyo! Great location and so much fun
Eliot, 5-night trip

8/10 Very good

Small room, close to train station

Excellent shower water pressure, good breakfast, tiny room with a bed that barely fits two people
Serene, 5-night trip