4/10 พอใช้
16 พฤศจิกายน ค.ศ. 2024
Go somewhere else. Avoid
I'd avoid this hotel, it's not up to the standards. The only good side of this was location and wifi.
I informed them that I will be arriving early in morning and if that's ok to check in. Got message from hotel thats ok.
I go there there was receptionist didn't know that I was coming and thoght I would come at night 9pm.
I was asked to come back later. Somewhere around 11am got message that my room is ready.
I went there got checked in to room. I booked panoramic double room(balcony). Instead I was given queen room which felt like prison. When I notified to reception lady she was oppologetic and told me that room i booked in had leak and can not give any other room. Offered me 300k dong discount.
I had no choice but to take it as full refund was not available.
The room was not cleaned, bed, pillow and fridge had hair.
The bathroom hot water pressure is so bad you might want take cold shower. When you complain to receptionist she asked to WhatsApp her the problem.
Ankush
Ankush, ทริป 3 คืน
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