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Hotel Santana

3.0 star property
Flores beach hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santana

Terrace/patio
Outdoor pool
Restaurant
Standard Double Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Outdoor swimming pools
The price is $92
includes taxes & fees
$75 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • 215 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • 215 sq ft
  • Sleeps 5
  • 3 Twin Beds

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Pool
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Free WiFi
Restaurant
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The price is $83
includes taxes & fees
$68 per night
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About the neighborhood

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk - 0.1 km
  • Church of Our Lady of the Remedies - 5 min walk - 0.5 km
  • Las Guacamayas Biological Station - 6 min walk - 0.5 km
  • Maya Mall - 9 min walk - 0.8 km
  • Central Park - 12 min walk - 1.1 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Raices Del Lago - ‬34 min drive
  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Pollo Campero - ‬9 min walk

About this property

Hotel Santana

Enjoy your visit to Flores with a stay at Hotel Santana. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 34 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

This property is closed from November 29 2024 to December 1 2024 (dates subject to change).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Is Hotel Santana currently open?
This property is closed from November 29 2024 to December 1 2024 (dates subject to change).
Does Hotel Santana offer free cancellation for a full refund?
Yes, Hotel Santana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santana?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santana?
Sorry, there's no onsite parking at Hotel Santana.
What are the check-in and check-out times at Hotel Santana?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Santana and nearby?
Hotel Santana has an outdoor pool.
Are there restaurants at or near Hotel Santana?
Yes, there's an onsite restaurant.
What's the area around Hotel Santana like?
Hotel Santana is a short 1-minute walk from Flores Dock and 7 minutes' walk from Lake Petén Itzá.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Cool Room with a Great View
Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
View from the room.
Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Erika Barr, 2-night family trip
Verified Expedia guest review

6/10 Good

Need to update rooms and be more customers sevice. The first lady in reception was friendly.. the rest really slowcto help ... the breakfast was great ... pool need update and rooms ... 😩 overall 5 out of 10 .. and be nicer to people from united states.
Jessica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Darren, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Josh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I like the breakfast and that it is close to the lake.
Maria, 2-night family trip
Verified Expedia guest review

8/10 Very Good

The lake
José, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
LILIAN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved this hotel. It makes you feel like home!
Andrea, 3-night family trip
Verified Expedia guest review

6/10 Good

The pool wasn’t in service and I was not informed about it but the hotel was just ok.
Yesherips, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Elena, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Noce place to stay in Flores
Robert, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Glendy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Janeece, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best room in town if you want a decent balcony and lake view. Rooms are clean and functional. Included breakfast choices decent. Restaurant staff pleasant. From desk staff accomodating but not particulary friendly
Thomas, 4-night trip
Verified Expedia guest review

8/10 Very Good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Pros: - good air conditioning -nice view of the water from the room -staff cleaned the room everyday -breakfast included Cons: -very loud night club nearby, but I was still able to sleep ok despite this -you need to pay a significant deposit for the safe key -my room was on the top floor which had a lot of stairs. No elevator -rooms were dated, but clean -wifi in the rooms was not the best I had expected a bit more for the price, but the stay was ok.
Sarah, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Vanessa, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good location within the island of Flores
Antonio, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Pretty view.
Pedro, 1-night trip
Verified Expedia guest review

8/10 Very Good

Craig, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great 👍
sharon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

sharon, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Eduardo, 3-night trip
Verified Expedia guest review