6/10 ดี
30 ธันวาคม ค.ศ. 2024
Underwhelmed
This is a newer property so I had high expectations. Unfortunately, I was disappointed. After a long check-in process (no check in prior to arrival option and required hard copy paperwork) and an unprofessional response about a pet fee—he would not honor the posted rate on the website and basically told me I was wrong. I went to the room and my feet stuck to the floor in the entry way and in the bathroom. The bathroom had some mold and something dripping down the wall that was not cleaned properly. No, I did not complain because I was exhausted from driving 11+ hours and didn’t want to wait another 25 minutes to talk to the front desk person. While it’s a newer hotel, you could hear people running up and down the hall above. Breakfast on weekends doesn’t start until 7, so not ideal for those wanting to get an early start. Very underwhelming experience.
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